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What is Zenduty?

Zenduty provides a robust platform designed for incident alerting, on-call management, and response orchestration, seamlessly embedding reliability into production operations. It offers a consolidated perspective on the health of all production activities, empowering teams to respond to incidents with a 90% faster turnaround and resolve issues in 60% less time. With customizable, data-driven on-call schedules, you can ensure continuous coverage for critical incidents. The platform supports the implementation of top-tier incident response protocols, facilitating faster resolutions through effective task delegation and collaborative triaging. It also automatically integrates your playbooks into every incident, promoting a systematic approach to each challenge. You can document incident-related tasks and action items, enhancing the quality of postmortems and preparing for future incidents. By filtering out unnecessary alerts, your engineering and support teams can focus on the notifications that truly require attention. Additionally, Zenduty features over 100 integrations with a variety of tools, including application performance management (APM), log monitoring, error tracking, server monitoring, IT service management (ITSM), support systems, and security services, significantly improving overall operational efficiency. This extensive integration capability ensures that teams can leverage their current tools while optimizing their incident management processes, ultimately leading to a more resilient production environment.

What is Callgoose SQIBS?

Callgoose SQIBS is an innovative automation platform aimed at transforming IT operations, improving incident management, and enhancing system dependability. It offers features such as immediate alerts, on-call personnel scheduling, automated incident resolution, and seamless integrations to minimize downtime while maximizing operational effectiveness. 🔹 Use Cases: Automatic incident resolution, scheduling for on-call staff, process automation, management of IT inquiries, event-driven automation, and compatibility with cloud service integrations. 🔹 Target Users: Businesses, DevOps teams, managed service providers (MSPs), and IT departments across diverse industries, including software as a service (SaaS), finance, e-commerce, telecommunications, and healthcare. 🔹 Noteworthy Features: Notifications across multiple channels, automation of runbooks, no per-user fees, and extensive customization options. 🔹 Pricing: Subscription plans range from a free Freemium option ($0) to a Dedicated plan priced at $1000/month, with automation functionalities included in all paid tiers. Designed for compatibility with any IT service management (ITSM), DevOps, or cloud solution, Callgoose SQIBS prioritizes scalability and cost-effectiveness while ensuring seamless IT automation. Furthermore, users can look forward to continuous updates and enhancements that will further enrich their overall experience. With its comprehensive capabilities, it positions itself as a leader in the field of IT automation. 🚀

Media

Media

Integrations Supported

Amazon CloudWatch
Amazon EventBridge
Splunk AppDynamics
Amazon GuardDuty
AppBeat
Atatus
Bitbucket
CrowdStrike Falcon
Google Chat
Hosted Graphite
Logentries
Observium
Paessler PRTG Enterprise Monitor
Prisma Cloud
Prometheus
Sensu
SignifAI
Site24x7
Slack
StatHat

Integrations Supported

Amazon CloudWatch
Amazon EventBridge
Splunk AppDynamics
Amazon GuardDuty
AppBeat
Atatus
Bitbucket
CrowdStrike Falcon
Google Chat
Hosted Graphite
Logentries
Observium
Paessler PRTG Enterprise Monitor
Prisma Cloud
Prometheus
Sensu
SignifAI
Site24x7
Slack
StatHat

API Availability

Has API

API Availability

Has API

Pricing Information

$5 per month
Free Trial Offered?
Free Version

Pricing Information

$10/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zenduty

Date Founded

2019

Company Location

India

Company Website

www.zenduty.com

Company Facts

Organization Name

ZEAZONZ TECHNOLOGIES

Company Location

Singapore

Company Website

www.zeazonz.com

Categories and Features

DevOps

Approval Workflow
Dashboard
KPIs
Policy Management
Portfolio Management
Prioritization
Release Management
Timeline Management
Troubleshooting Reports

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

Categories and Features

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

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