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What is Zenduty?

Zenduty provides a robust platform designed for incident alerting, on-call management, and response orchestration, seamlessly embedding reliability into production operations. It offers a consolidated perspective on the health of all production activities, empowering teams to respond to incidents with a 90% faster turnaround and resolve issues in 60% less time. With customizable, data-driven on-call schedules, you can ensure continuous coverage for critical incidents. The platform supports the implementation of top-tier incident response protocols, facilitating faster resolutions through effective task delegation and collaborative triaging. It also automatically integrates your playbooks into every incident, promoting a systematic approach to each challenge. You can document incident-related tasks and action items, enhancing the quality of postmortems and preparing for future incidents. By filtering out unnecessary alerts, your engineering and support teams can focus on the notifications that truly require attention. Additionally, Zenduty features over 100 integrations with a variety of tools, including application performance management (APM), log monitoring, error tracking, server monitoring, IT service management (ITSM), support systems, and security services, significantly improving overall operational efficiency. This extensive integration capability ensures that teams can leverage their current tools while optimizing their incident management processes, ultimately leading to a more resilient production environment.

What is Klaxon?

Enhance the safety and productivity of your workforce by leveraging our all-encompassing solution designed for major incidents, mass notifications, and scheduled maintenance activities. Promote robust communication across your organization by providing essential updates during emergencies and critical situations. Protect your staff from the dangers posed by major incidents, disasters, cyber threats, and other emergencies with immediate notifications that are crafted to prevent issues from escalating into more severe problems. Choose Klaxon to transform your communication strategies, improving both efficiency and adaptability in your processes. Our platform supports various notification channels, giving users the ability to choose their preferred method for urgent communications—whether through email, SMS, Voice/Telephone calls, a Smartphone App, Microsoft Teams, Skype for Business, and more. Additionally, our customizable two-way communication features empower recipients to update you on their status and confirm their safety, which is crucial for a thorough approach to incident management. With Klaxon, not only can you sustain clear communication, but you can also manage incidents effectively while ensuring your team stays informed and protected. This level of responsive communication is vital for maintaining operational continuity and enhancing overall team resilience.

Media

Media

Integrations Supported

Microsoft Teams
Amazon CloudWatch
Bugsnag
Checkly
CrowdStrike Falcon
Datadog
Dynatrace
Freshdesk
GitHub
Google Cloud Platform
HetrixTools
Honeybadger
IDERA Precise for Databases
Microsoft Dynamics 365
Papertrail
Runscope
Sematext Cloud
SignifAI
Wavefront LIMS
Zendesk

Integrations Supported

Microsoft Teams
Amazon CloudWatch
Bugsnag
Checkly
CrowdStrike Falcon
Datadog
Dynatrace
Freshdesk
GitHub
Google Cloud Platform
HetrixTools
Honeybadger
IDERA Precise for Databases
Microsoft Dynamics 365
Papertrail
Runscope
Sematext Cloud
SignifAI
Wavefront LIMS
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$5 per month
Free Trial Offered?
Free Version

Pricing Information

$0.61 per user, per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zenduty

Date Founded

2019

Company Location

India

Company Website

www.zenduty.com

Company Facts

Organization Name

Klaxon Technologies

Date Founded

2016

Company Location

United Kingdom

Company Website

www.klaxon.io

Categories and Features

DevOps

Approval Workflow
Dashboard
KPIs
Policy Management
Portfolio Management
Prioritization
Release Management
Timeline Management
Troubleshooting Reports

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

Categories and Features

Emergency Notification

Contact Management
Geo Targeting
Mass Notifications
Scenario Planning
Templates
Two-Way Communication

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

Incident Response

Attack Behavior Analytics
Automated Remediation
Compliance Reporting
Forensic Data Retention
Incident Alerting
Incident Database
Incident Logs
Incident Reporting
Privacy Breach Reporting
SIEM Data Ingestion / Correlation
SLA Tracking / Management
Security Orchestration
Threat Intelligence
Timeline Analysis
Workflow Automation
Workflow Management

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

Push Notifications

A/B Testing
Analytics
Campaign Segmentation
Contextual Targeting
Device Targeting
Expiry Notifications
Geo Targeting
Mobile Notifications
Notification Scheduling
Visual Notifications
Web Notifications

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