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What is Zenduty?

Zenduty provides a robust platform designed for incident alerting, on-call management, and response orchestration, seamlessly embedding reliability into production operations. It offers a consolidated perspective on the health of all production activities, empowering teams to respond to incidents with a 90% faster turnaround and resolve issues in 60% less time. With customizable, data-driven on-call schedules, you can ensure continuous coverage for critical incidents. The platform supports the implementation of top-tier incident response protocols, facilitating faster resolutions through effective task delegation and collaborative triaging. It also automatically integrates your playbooks into every incident, promoting a systematic approach to each challenge. You can document incident-related tasks and action items, enhancing the quality of postmortems and preparing for future incidents. By filtering out unnecessary alerts, your engineering and support teams can focus on the notifications that truly require attention. Additionally, Zenduty features over 100 integrations with a variety of tools, including application performance management (APM), log monitoring, error tracking, server monitoring, IT service management (ITSM), support systems, and security services, significantly improving overall operational efficiency. This extensive integration capability ensures that teams can leverage their current tools while optimizing their incident management processes, ultimately leading to a more resilient production environment.

What is Klaxon?

Enhance the safety and productivity of your workforce by leveraging our all-encompassing solution designed for major incidents, mass notifications, and scheduled maintenance activities. Promote robust communication across your organization by providing essential updates during emergencies and critical situations. Protect your staff from the dangers posed by major incidents, disasters, cyber threats, and other emergencies with immediate notifications that are crafted to prevent issues from escalating into more severe problems. Choose Klaxon to transform your communication strategies, improving both efficiency and adaptability in your processes. Our platform supports various notification channels, giving users the ability to choose their preferred method for urgent communications—whether through email, SMS, Voice/Telephone calls, a Smartphone App, Microsoft Teams, Skype for Business, and more. Additionally, our customizable two-way communication features empower recipients to update you on their status and confirm their safety, which is crucial for a thorough approach to incident management. With Klaxon, not only can you sustain clear communication, but you can also manage incidents effectively while ensuring your team stays informed and protected. This level of responsive communication is vital for maintaining operational continuity and enhancing overall team resilience.

Media

Media

Integrations Supported

Microsoft Teams
AWS Security Hub
Amazon CloudWatch
Bitbucket
Bugsnag
Checkly
Elastic Cloud
Humio
IBM Instana
IDERA Precise for Databases
LibreNMS
Microsoft Dynamics 365
New Relic
Panopta
Prisma Cloud
Redash
Scout
Site24x7
Statuspage
Zoom

Integrations Supported

Microsoft Teams

API Availability

Has API

API Availability

Has API

Pricing Information

$5 per month
Free Version
Free Trial Offered?

Pricing Information

$0.61 per user, per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
Mac

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zenduty

Date Founded

2019

Company Location

India

Company Website

www.zenduty.com

Company Facts

Organization Name

Klaxon Technologies

Date Founded

2016

Company Location

United Kingdom

Company Website

www.klaxon.io

Categories and Features

DevOps

Not specified

Incident Management

Not specified

IT Alerting

Not specified

Log Monitoring

Not specified

Categories and Features

Emergency Notification

Contact Management
Geo Targeting
Mass Notifications
Templates
Two-Way Communication

Incident Management

Audit Trail
Disaster Recovery
Incident Reporting
Task Management

Incident Response

Not specified

IT Alerting

Not specified

Push Notifications

Analytics
Device Targeting
Expiry Notifications
Geo Targeting
Mobile Notifications
Notification Scheduling
Visual Notifications
Web Notifications

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