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What is Zenduty?

Zenduty provides a robust platform designed for incident alerting, on-call management, and response orchestration, seamlessly embedding reliability into production operations. It offers a consolidated perspective on the health of all production activities, empowering teams to respond to incidents with a 90% faster turnaround and resolve issues in 60% less time. With customizable, data-driven on-call schedules, you can ensure continuous coverage for critical incidents. The platform supports the implementation of top-tier incident response protocols, facilitating faster resolutions through effective task delegation and collaborative triaging. It also automatically integrates your playbooks into every incident, promoting a systematic approach to each challenge. You can document incident-related tasks and action items, enhancing the quality of postmortems and preparing for future incidents. By filtering out unnecessary alerts, your engineering and support teams can focus on the notifications that truly require attention. Additionally, Zenduty features over 100 integrations with a variety of tools, including application performance management (APM), log monitoring, error tracking, server monitoring, IT service management (ITSM), support systems, and security services, significantly improving overall operational efficiency. This extensive integration capability ensures that teams can leverage their current tools while optimizing their incident management processes, ultimately leading to a more resilient production environment.

What is Pagerly?

At Pagerly, we understand that every organization has its own specific requirements. Our platform offers a comprehensive suite of customization options, enabling you to tailor the incident management workflow to suit your exact needs. There's no necessity for adding yet another tool to your technology stack, as Pagerly integrates effortlessly with your current systems. You can effectively handle all requests and incidents without the inconvenience of frequently toggling between different interfaces, while also taking advantage of the collaborative features provided by Slack. When there is a shift in the on-call schedule, updating the team's channel topic to reflect the current personnel is a simple task. Moreover, our system allows you to monitor and manage the status, progress, and resolution times of tickets with ease, ensuring that prompt actions are taken to prevent potential breaches and uphold operational effectiveness. By optimizing your incident management workflow, Pagerly equips your team to concentrate on what is truly important—providing outstanding service to your clients while maintaining high standards of operational excellence. This focus not only enhances team productivity but also fosters a culture of continuous improvement.

Media

Media

Integrations Supported

GitHub
Jira
Slack
Statuspage
Zendesk
Zoom
Amazon CloudWatch
Elastic Cloud
Google Chat
Grafana Cloud
Humio
IBM Instana
IDERA Precise for Databases
Kayako
LibreNMS
Mattermost
New Relic
Prometheus
Sematext Cloud
Splunk AppDynamics

Integrations Supported

GitHub
Jira
Slack
Statuspage
Zendesk
Zoom

API Availability

Has API

API Availability

Pricing Information

$5 per month
Free Version
Free Trial Offered?

Pricing Information

$15 per month
Free Version

Supported Platforms

SaaS
Android
iPhone
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Zenduty

Date Founded

2019

Company Location

India

Company Website

www.zenduty.com

Company Facts

Organization Name

Pagerly

Company Location

United States

Company Website

www.pagerly.io

Categories and Features

DevOps

Not specified

Incident Management

Not specified

IT Alerting

Not specified

Log Monitoring

Not specified

Categories and Features

Incident Response

Not specified

IT Alerting

Not specified

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