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What is Zenduty?

Zenduty provides a robust platform designed for incident alerting, on-call management, and response orchestration, seamlessly embedding reliability into production operations. It offers a consolidated perspective on the health of all production activities, empowering teams to respond to incidents with a 90% faster turnaround and resolve issues in 60% less time. With customizable, data-driven on-call schedules, you can ensure continuous coverage for critical incidents. The platform supports the implementation of top-tier incident response protocols, facilitating faster resolutions through effective task delegation and collaborative triaging. It also automatically integrates your playbooks into every incident, promoting a systematic approach to each challenge. You can document incident-related tasks and action items, enhancing the quality of postmortems and preparing for future incidents. By filtering out unnecessary alerts, your engineering and support teams can focus on the notifications that truly require attention. Additionally, Zenduty features over 100 integrations with a variety of tools, including application performance management (APM), log monitoring, error tracking, server monitoring, IT service management (ITSM), support systems, and security services, significantly improving overall operational efficiency. This extensive integration capability ensures that teams can leverage their current tools while optimizing their incident management processes, ultimately leading to a more resilient production environment.

What is Runframe?

Runframe provides a specialized solution for incident management and on-call scheduling tailored for engineering teams, fully integrated into Slack. By simply typing the command /incident, teams can swiftly declare incidents, prompting Runframe to generate a dedicated channel, assign responders, and maintain a thorough log of all actions taken. Additionally, the platform supports on-call rotations along with escalation policies that alert the right person if a response is not received. To boost operational effectiveness, it tracks analytics such as MTTR, MTTA, and on-call equity, while post-incident assessments leverage automatically generated timelines for in-depth analysis. This structured approach ensures that teams not only learn from previous incidents but also enhance their response strategies over time, fostering a culture of continuous improvement and resilience. Ultimately, Runframe empowers engineering teams to manage crises more effectively and refine their operational practices.

Media

Media

No images available

Integrations Supported

Slack
AppBeat
Checkly
Freshdesk
Ghost Inspector
Grafana Cloud
HetrixTools
Honeycomb
Humio
IBM Instana
Jira
Kayako
Pingometer
Postman
Redgate SQL Monitor
Rollbar
Scout
Sumo Logic
ThousandEyes
UptimeRobot

Integrations Supported

Slack

API Availability

Has API

API Availability

Pricing Information

$5 per month
Free Version
Free Trial Offered?

Pricing Information

$15/user/month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Zenduty

Date Founded

2019

Company Location

India

Company Website

www.zenduty.com

Company Facts

Organization Name

Runframe

Date Founded

2025

Company Website

runframe.io

Categories and Features

DevOps

Not specified

Incident Management

Not specified

IT Alerting

Not specified

Log Monitoring

Not specified

Categories and Features

Incident Management

Not specified

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