Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Uptime.com Reviews & Ratings
    449 Ratings
    Company Website
  • Blumira Reviews & Ratings
    150 Ratings
    Company Website
  • Grafana Cloud Reviews & Ratings
    850 Ratings
    Company Website
  • UptimeRobot Reviews & Ratings
    809 Ratings
    Company Website
  • NeuBird Reviews & Ratings
    2 Ratings
    Company Website
  • AdRem NetCrunch Reviews & Ratings
    158 Ratings
    Company Website
  • ManageEngine Log360 Reviews & Ratings
    168 Ratings
    Company Website
  • ManageEngine ServiceDesk Plus Reviews & Ratings
    1,946 Ratings
    Company Website
  • ManageEngine EventLog Analyzer Reviews & Ratings
    210 Ratings
    Company Website
  • Freshservice Reviews & Ratings
    2,017 Ratings
    Company Website

What is Zenduty?

Zenduty provides a robust platform designed for incident alerting, on-call management, and response orchestration, seamlessly embedding reliability into production operations. It offers a consolidated perspective on the health of all production activities, empowering teams to respond to incidents with a 90% faster turnaround and resolve issues in 60% less time. With customizable, data-driven on-call schedules, you can ensure continuous coverage for critical incidents. The platform supports the implementation of top-tier incident response protocols, facilitating faster resolutions through effective task delegation and collaborative triaging. It also automatically integrates your playbooks into every incident, promoting a systematic approach to each challenge. You can document incident-related tasks and action items, enhancing the quality of postmortems and preparing for future incidents. By filtering out unnecessary alerts, your engineering and support teams can focus on the notifications that truly require attention. Additionally, Zenduty features over 100 integrations with a variety of tools, including application performance management (APM), log monitoring, error tracking, server monitoring, IT service management (ITSM), support systems, and security services, significantly improving overall operational efficiency. This extensive integration capability ensures that teams can leverage their current tools while optimizing their incident management processes, ultimately leading to a more resilient production environment.

What is Shoreline Incident Insights?

Teams can enhance their on-call experience by leveraging automated tools for incident categorization, filtering, and analysis without incurring any costs. The Incident Insights tool effectively tracks metrics such as the number of incidents, mean time to acknowledge (MTTA), mean time to resolve (MTTR), and average priority level, while also utilizing machine learning to identify the most prevalent causes of incidents, allowing users to assess overall team performance and promote ongoing enhancements across various services and teams. Additionally, Shoreline boasts SOC 2 certification, ensuring that data security measures are integral to its architecture, including comprehensive encryption protocols for data both in transit and at rest. The design of Incident Insights guarantees that it functions as a read-only tool, which means it does not interfere with operational systems. This ensures that users can confidently analyze incident data without the risk of disrupting production environments.

Media

Media

Integrations Supported

Amazon CloudWatch
Amazon EventBridge
Apache Sentry
Bitbucket
Crashlytics
Freshdesk
Freshping
GitHub
Google Cloud Platform
Honeycomb
IDERA Precise for Databases
Logentries
Microsoft Teams
Nagios Core
Pingometer
Raygun
Redash
Rollbar
Splunk Cloud Platform
UptimeRobot

Integrations Supported

Amazon CloudWatch
Amazon EventBridge
Apache Sentry
Bitbucket
Crashlytics
Freshdesk
Freshping
GitHub
Google Cloud Platform
Honeycomb
IDERA Precise for Databases
Logentries
Microsoft Teams
Nagios Core
Pingometer
Raygun
Redash
Rollbar
Splunk Cloud Platform
UptimeRobot

API Availability

Has API

API Availability

Has API

Pricing Information

$5 per month
Free Trial Offered?
Free Version

Pricing Information

$0
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zenduty

Date Founded

2019

Company Location

India

Company Website

www.zenduty.com

Company Facts

Organization Name

Shoreline.io

Date Founded

2019

Company Location

United States

Company Website

www.shoreline.io/product/insights

Categories and Features

DevOps

Approval Workflow
Dashboard
KPIs
Policy Management
Portfolio Management
Prioritization
Release Management
Timeline Management
Troubleshooting Reports

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

Categories and Features

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

Popular Alternatives

Popular Alternatives

Opsgenie Reviews & Ratings

Opsgenie

Atlassian