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What is Zenput?

Operators overseeing multiple establishments use Zenput to ensure compliance with operational norms, food safety standards, and various critical initiatives. The automation of tasks allows both field and store staff to reclaim a substantial amount of time daily, while executives can effortlessly monitor on-site operations from anywhere. Maintaining a consistently high standard of customer satisfaction in restaurant chains poses a significant challenge, particularly when juggling numerous locations at the same time. As new protocols and initiatives are rolled out, it becomes essential for both field and store teams to be equipped to adapt and execute their responsibilities effectively. Renowned restaurant chains worldwide depend on Zenput to uphold food safety and public health, guarantee consistent brand excellence, verify adherence to marketing and promotional standards, and handle human resources issues. By digitizing and streamlining vital safety protocols—such as sanitation practices, employee health checks, and food safety measures—establishments can ensure the well-being of their customers and staff at every visit. This forward-thinking approach to safety not only improves operational effectiveness but also cultivates customer trust and loyalty over time. Ultimately, adopting such comprehensive solutions empowers restaurant operators to focus more on delivering exceptional dining experiences while maintaining strict compliance with regulatory requirements.

What is GuestXM?

Transform the experiences of your patrons dramatically by implementing GuestXM from Black Box Intelligence, an innovative customer experience management tool tailored for the restaurant industry. By prioritizing careful listening and in-depth analysis of feedback, you can uncover actionable insights that will boost your brand's reputation management all within a cohesive platform. This solution empowers you to manage your online business profiles, track customer sentiments, and engage effectively with guests at the right moments through personalized interactions. Achieving a comprehensive understanding of your frontline workforce will enable you to refine hiring practices, inspire motivation, and retain staff who resonate with your brand's ethos. Furthermore, by meticulously listening across diverse channels, you will gain valuable insights into guest perceptions and feelings. With complete oversight of your operations and guest interactions, you will be able to pinpoint successes, tackle challenges, and promote a culture of responsiveness driven by data. In addition, by analyzing sales metrics, customer traffic, employee performance, and guest feedback, you can position your brand for success within its market niche. This strategic framework not only elevates guest satisfaction but also enhances overall business performance and long-term sustainability. Ultimately, a focus on these areas will foster a loyal customer base that is crucial for ongoing success.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Crunchtime

Date Founded

1995

Company Location

United States

Company Website

www.zenput.com

Company Facts

Organization Name

GuestXM

Company Location

United States

Company Website

guestxm.com

Categories and Features

Retail Execution

AI / Image Recognition
Collaboration Tools
Data Collection
Inspection
Pricing / Placement Optimization
Product Education
Product Promotion Strategy
Retail Site Audit
Workforce Management

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