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What is Zenput?

Operators overseeing multiple establishments use Zenput to ensure compliance with operational norms, food safety standards, and various critical initiatives. The automation of tasks allows both field and store staff to reclaim a substantial amount of time daily, while executives can effortlessly monitor on-site operations from anywhere. Maintaining a consistently high standard of customer satisfaction in restaurant chains poses a significant challenge, particularly when juggling numerous locations at the same time. As new protocols and initiatives are rolled out, it becomes essential for both field and store teams to be equipped to adapt and execute their responsibilities effectively. Renowned restaurant chains worldwide depend on Zenput to uphold food safety and public health, guarantee consistent brand excellence, verify adherence to marketing and promotional standards, and handle human resources issues. By digitizing and streamlining vital safety protocols—such as sanitation practices, employee health checks, and food safety measures—establishments can ensure the well-being of their customers and staff at every visit. This forward-thinking approach to safety not only improves operational effectiveness but also cultivates customer trust and loyalty over time. Ultimately, adopting such comprehensive solutions empowers restaurant operators to focus more on delivering exceptional dining experiences while maintaining strict compliance with regulatory requirements.

What is Yumpingo?

Supervise every aspect of your customers' experience—from the essence of your brand and how your services are provided, to their overall contentment—to meet your business objectives and reach even higher aspirations. Establish a user-friendly, mobile-accessible review mechanism that gathers real-time feedback on customer satisfaction across all online platforms. Connect immediate customer insights to business outcomes, facilitating informed changes that can be made either during a shift or on a broader scale. Obtain thorough, real-time evaluations of your brand's effectiveness across different channels, allowing you to assess its impact on Net Promoter Score (NPS) and overall customer satisfaction, which helps in implementing focused improvements where they are most needed for both experience management and financial growth. Collaborate with various departments, from Marketing to General Management, to assign responsibilities, tackle complaints, share critical visuals, and ensure every customer interaction is addressed successfully. Investigate deeply to uncover the root causes of customer satisfaction, exposing the rationale behind each feedback score and setting the stage for ongoing enhancement. By grasping these insights, companies can not only refine their strategies but also build more robust relationships with their customers, leading to long-term loyalty and success. Ultimately, a commitment to understanding and acting on customer feedback will empower businesses to adapt and thrive in an ever-changing market.

Media

Media

Integrations Supported

Olo
Vita Mojo
me&u

Integrations Supported

Olo
Vita Mojo
me&u

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Crunchtime

Date Founded

1995

Company Location

United States

Company Website

www.zenput.com

Company Facts

Organization Name

Yumpingo

Company Location

United States

Company Website

www.yumpingo.com

Categories and Features

Retail Execution

AI / Image Recognition
Collaboration Tools
Data Collection
Inspection
Pricing / Placement Optimization
Product Education
Product Promotion Strategy
Retail Site Audit
Workforce Management

Categories and Features

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

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