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What is Zenya FLOW?

To foster growth and refine its processes, an organization must establish a strong incident reporting system. Employees are encouraged to report incidents thanks to the user-friendly and accessible tool, Zenya FLOW, which significantly enhances their willingness to participate. It's crucial for the incident management process to be clear-cut, allowing everyone to quickly grasp their roles and responsibilities. By performing causal analyses, organizations can uncover invaluable insights and pinpoint opportunities for improvement. Furthermore, Zenya FLOW stands out in its ability to manage workflows, offering customizable options for creating forms and processes that cater to the unique requirements of each organization. Equipped with effective tools for root cause analysis, organizations can take actionable steps towards improvements while maintaining oversight through live dashboards. The platform's capability to rapidly configure diverse workflows ensures that it can support the regular and ongoing functions of the organization. In addition, this thorough methodology not only enhances operational efficiency but also cultivates an environment of continuous development, ultimately paving the way for long-term success.

What is TaskCall?

TaskCall is an all-encompassing platform designed specifically for the automation of incident response and management, catering to the needs of IT and DevOps professionals. It boasts an array of features such as on-call scheduling, AIOps functionalities, automated workflows, real-time call routing, comprehensive analytics, communication tools for stakeholders, and various integration options. Organizations across multiple sectors, including retail, healthcare, financial services, and government institutions, depend on this solution. By leveraging TaskCall, companies can significantly improve their capacity to detect, respond to, and resolve incidents promptly, which ultimately minimizes downtime and enhances teamwork among staff members. Additionally, the platform's advanced analytics capabilities allow teams to refine their incident management strategies continuously, ensuring that they are always improving their performance and efficiency. With the growing complexity of IT environments, the importance of such a solution cannot be overstated.

Media

Media

Integrations Supported

Amazon CloudWatch
Apache Sentry
Datadog
Google Chat
Jira
Microsoft Azure
Microsoft Teams
Rundeck
ServiceNow
Slack
Splunk APM
Zendesk
Zenya CHECK
Zenya DOC

Integrations Supported

Amazon CloudWatch
Apache Sentry
Datadog
Google Chat
Jira
Microsoft Azure
Microsoft Teams
Rundeck
ServiceNow
Slack
Splunk APM
Zendesk
Zenya CHECK
Zenya DOC

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$9/user/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zenya

Company Location

Netherlands

Company Website

zenya-software.com/en/software-suite/incident-management

Company Facts

Organization Name

TaskCall

Date Founded

2021

Company Location

United States

Company Website

taskcallapp.com

Categories and Features

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

Categories and Features

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

Incident Response

Attack Behavior Analytics
Automated Remediation
Compliance Reporting
Forensic Data Retention
Incident Alerting
Incident Database
Incident Logs
Incident Reporting
Privacy Breach Reporting
SIEM Data Ingestion / Correlation
SLA Tracking / Management
Security Orchestration
Threat Intelligence
Timeline Analysis
Workflow Automation
Workflow Management

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