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What is Zenya?

A holistic solution tailored for contemporary businesses combines CRM, PMS, and billing functions into a single platform. This system allows for the customization of each guest's experience even before their arrival at the hotel. Guests can communicate through their chosen channels, whether that's via text, email, or voice assistants like Amazon Alexa. Typically, interactions are limited to a basic confirmation email and a follow-up survey, which do not facilitate a dynamic communication pathway. Implementing streamlined automated communication significantly enriches the guest experience from the moment they book until after they check out, all without placing additional demands on your staff. This setup enables guests to make requests prior to their arrival, receive alerts when their room is ready, give feedback while they are still on the premises, and express their appreciation once they leave. However, merely pushing guests to leave positive reviews tends to have minimal impact, making it challenging for the hotel to cultivate a robust social media presence. Additionally, building a more interactive relationship with guests can greatly improve both their satisfaction and loyalty, ultimately benefiting the hotel in the long run. Emphasizing these connections can lead to repeat business, enhancing the overall brand reputation in a competitive market.

What is Alexa Smart Properties?

Alexa Smart Properties by Amazon empowers various sectors to improve their offerings through voice experiences powered by Alexa. Tailored for extensive implementations, this platform includes unique features that cater to senior living, hospitality, and healthcare, enabling users to effortlessly manage their surroundings. With its user-friendly management tools and robust analytics capabilities, Alexa Smart Properties aids in optimizing operations and enhancing overall efficiency, leading to improved experiences for users. Additionally, the platform offers secure, customizable integrations that allow properties to remain at the forefront of innovation while ensuring outstanding service for both guests and residents. Ultimately, this technology transforms how properties interact with their environment, making everyday tasks more convenient and efficient.

Media

Media

Integrations Supported

Acumatica Cloud ERP
Alpaca
Crafter CMS
E3:Universal
EasyVoice
Hatcher
Herbie.ai
Jordan AI Assistant
Lifesize
Mendix
Obindo
PerkUp
RingCentral Video
Salesforce
Splunk SOAR
Tact.ai
Vonage Business
Yonomi
Zoom
Zoom Rooms

Integrations Supported

Acumatica Cloud ERP
Alpaca
Crafter CMS
E3:Universal
EasyVoice
Hatcher
Herbie.ai
Jordan AI Assistant
Lifesize
Mendix
Obindo
PerkUp
RingCentral Video
Salesforce
Splunk SOAR
Tact.ai
Vonage Business
Yonomi
Zoom
Zoom Rooms

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$7 per month device
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zenya

Date Founded

2014

Company Location

United States

Company Website

zenya.io

Company Facts

Organization Name

Amazon

Date Founded

1994

Company Location

United States

Company Website

developer.amazon.com/en-US/alexa/alexasmartproperties

Categories and Features

Categories and Features

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