Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • rezStream Cloud PMS Reviews & Ratings
    4.7 out of 5 stars 126 Ratings
    Company Website for rezStream Cloud PMS
  • Retreat Guru Reviews & Ratings
    4.7 out of 5 stars 134 Ratings
    Company Website for Retreat Guru
  • SiteMinder Reviews & Ratings
    4.6 out of 5 stars 700 Ratings
    Company Website for SiteMinder
  • Bookinglayer Reviews & Ratings
    4.8 out of 5 stars 152 Ratings
    Company Website for Bookinglayer
  • Hostaway Reviews & Ratings
    4.8 out of 5 stars 2,113 Ratings
    Company Website for Hostaway
  • Smoobu Reviews & Ratings
    4.4 out of 5 stars 209 Ratings
    Company Website for Smoobu
  • Silverware Reviews & Ratings
    4.3 out of 5 stars 12 Ratings
    Company Website for Silverware
  • Park With Us Reviews & Ratings
    4.9 out of 5 stars 36 Ratings
    Company Website for Park With Us
  • PostScan Mail Reviews & Ratings
    4.0 out of 5 stars 137 Ratings
    Company Website for PostScan Mail
  • Google Workspace Reviews & Ratings
    4.6 out of 5 stars 69,294 Ratings
    Company Website for Google Workspace

What is Zenya?

A holistic solution tailored for contemporary businesses combines CRM, PMS, and billing functions into a single platform. This system allows for the customization of each guest's experience even before their arrival at the hotel. Guests can communicate through their chosen channels, whether that's via text, email, or voice assistants like Amazon Alexa. Typically, interactions are limited to a basic confirmation email and a follow-up survey, which do not facilitate a dynamic communication pathway. Implementing streamlined automated communication significantly enriches the guest experience from the moment they book until after they check out, all without placing additional demands on your staff. This setup enables guests to make requests prior to their arrival, receive alerts when their room is ready, give feedback while they are still on the premises, and express their appreciation once they leave. However, merely pushing guests to leave positive reviews tends to have minimal impact, making it challenging for the hotel to cultivate a robust social media presence. Additionally, building a more interactive relationship with guests can greatly improve both their satisfaction and loyalty, ultimately benefiting the hotel in the long run. Emphasizing these connections can lead to repeat business, enhancing the overall brand reputation in a competitive market.

What is IRIS Guest?

IRIS equips hotels with innovative tools to engage their guests in a personalized way. With the IRIS Guest platform, hotels can streamline a variety of features and integrations into one intuitive solution tailored for guests. All guests require is a smart device along with an internet connection to access an extensive array of services. By incorporating IRIS Guest Web into their existing hotel applications, establishments can leverage numerous features and functions with very little development effort. This integration proves especially beneficial for hotel chains, allowing guests to navigate between various properties using a single application. For efficient mobile check-in and key functionalities, implementing IRIS Guest Mobile is crucial. Each smart device is linked to a specific room, ensuring that upon check-in, the device automatically switches to the guest’s preferred language, providing a warm and inviting atmosphere right from their arrival. The IRIS Guest products are built on the reliable IRIS Guest API, which is available to both partners and customers for crafting personalized guest experiences. Moreover, developers can utilize our APIs to create distinctive solutions that further elevate the guest experience. This adaptability fosters innovation and customization in service delivery, effectively catering to a diverse range of guest preferences and needs. Ultimately, IRIS is committed to enhancing the hospitality experience through technology that connects and delights guests.

Media

Media

Integrations Supported

Alexa Smart Properties
Amazon

Integrations Supported

Agilysys Lodging Management System
Apple Pay
FreedomPay
Google Pay
Infor CRM
Knowcross
Lightspeed Retail
Oracle Cloud Infrastructure
Oracle Hospitality Reporting and Analytics
Stripe

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$120 per month

Supported Platforms

SaaS
Android

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Zenya

Date Founded

2014

Company Location

United States

Company Website

zenya.io

Company Facts

Organization Name

IRIS

Date Founded

2006

Company Location

United Kingdom

Company Website

www.iris.net/guest-apps

Categories and Features

Concierge

Not specified

Guest Messaging

Not specified

Hotel Management

Not specified

Categories and Features

Guest Messaging

Not specified

Popular Alternatives

Trevally Reviews & Ratings

Trevally

ManualMaster

Popular Alternatives

INTELITY Reviews & Ratings

INTELITY

Intelity
BookingCenter Reviews & Ratings

BookingCenter

5.0 out of 5 stars