Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • rezStream Cloud PMS Reviews & Ratings
    126 Ratings
    Company Website
  • Retreat Guru Reviews & Ratings
    133 Ratings
    Company Website
  • SiteMinder Reviews & Ratings
    257 Ratings
    Company Website
  • Bookinglayer Reviews & Ratings
    144 Ratings
    Company Website
  • VisitUs Reception Reviews & Ratings
    82 Ratings
    Company Website
  • Hostaway Reviews & Ratings
    1,890 Ratings
    Company Website
  • Smoobu Reviews & Ratings
    207 Ratings
    Company Website
  • Silverware Reviews & Ratings
    11 Ratings
    Company Website
  • anny Reviews & Ratings
    114 Ratings
    Company Website
  • The Receptionist for iPad Reviews & Ratings
    769 Ratings
    Company Website

What is Zenya?

A holistic solution tailored for contemporary businesses combines CRM, PMS, and billing functions into a single platform. This system allows for the customization of each guest's experience even before their arrival at the hotel. Guests can communicate through their chosen channels, whether that's via text, email, or voice assistants like Amazon Alexa. Typically, interactions are limited to a basic confirmation email and a follow-up survey, which do not facilitate a dynamic communication pathway. Implementing streamlined automated communication significantly enriches the guest experience from the moment they book until after they check out, all without placing additional demands on your staff. This setup enables guests to make requests prior to their arrival, receive alerts when their room is ready, give feedback while they are still on the premises, and express their appreciation once they leave. However, merely pushing guests to leave positive reviews tends to have minimal impact, making it challenging for the hotel to cultivate a robust social media presence. Additionally, building a more interactive relationship with guests can greatly improve both their satisfaction and loyalty, ultimately benefiting the hotel in the long run. Emphasizing these connections can lead to repeat business, enhancing the overall brand reputation in a competitive market.

What is MyStay?

Transform the guest experience with our cutting-edge contactless solution, MyStay, which aims to enhance service quality and increase revenue for both hotels and their patrons. We take pride in the recognition of the MyStay Free Contactless Kit by the United Nations World Tourism Organization (UNWTO), supported by the World Health Organization (WHO), as the most thorough global initiative to mitigate the impact of COVID-19 on the tourism sector. Greet your guests warmly and offer them appealing options, including hotel transfers, before they even set foot in your establishment. Guide them to an interactive platform that features a smart catalog filled with your services and vital information they might need. This ensures that guests can effortlessly find and order what they desire with just a click on their smartphones or computers. Streamline the check-in process online to reduce wait times at the reception, allowing guests to fill out necessary forms ahead of time for their convenience. Moreover, present a customizable mobile-friendly map of nearby attractions to further enrich their experience. By incorporating these features, you not only enhance the quality of your guests' stay but also build lasting loyalty and inspire them to return. Ultimately, this innovative approach caters to the evolving expectations of modern travelers, ensuring that their needs are met with efficiency and care.

Media

Media

Integrations Supported

4SUITES
Advantage Anywhere
Alexa Smart Properties
Amadeus Central Reservations System (CRS)
Amadeus Travel Platform
Amazon
BrillantEZ HMS
GuestCentrix
Innkey PMS
LYNX
Little Hotelier
Opera
Optima
Preno
Rezlynx
Siesta Extranet
SiteMinder
Winhotel
eZee Frontdesk
hoteliga

Integrations Supported

4SUITES
Advantage Anywhere
Alexa Smart Properties
Amadeus Central Reservations System (CRS)
Amadeus Travel Platform
Amazon
BrillantEZ HMS
GuestCentrix
Innkey PMS
LYNX
Little Hotelier
Opera
Optima
Preno
Rezlynx
Siesta Extranet
SiteMinder
Winhotel
eZee Frontdesk
hoteliga

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

€0,25 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zenya

Date Founded

2014

Company Location

United States

Company Website

zenya.io

Company Facts

Organization Name

MyStay

Date Founded

2016

Company Location

Czech Republic

Company Website

www.gomystay.com

Categories and Features

Categories and Features

Popular Alternatives

Trevally Reviews & Ratings

Trevally

ManualMaster

Popular Alternatives