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What is Zervicepoint?

Let Zervicepoint tackle your Service Desk difficulties while also simplifying tedious manual IT tasks, which will enhance the service you provide to your colleagues within the organization. Now is the perfect time to unwind and transform your onboarding and offboarding processes once and for all! By harnessing the power of automation, you can quicken and streamline this entire procedure, enabling your team to enjoy the advantages of a more cohesive work atmosphere. The Perstorp Group significantly improved their operational efficiency by automating commonly used business processes throughout their organization. Embrace automation for repetitive duties and discover fresh approaches to create sustainable business workflows. This shift ultimately grants all employees additional time to concentrate on their primary responsibilities. Think of Zervicepoint as a contemporary e-commerce platform that presents your services to both clients and team members in a compelling way. By facilitating a simple and enjoyable transition to automation for your colleagues, you're likely to see a marked increase in productivity and overall workplace satisfaction. Consequently, this comprehensive transformation allows the entire organization to flourish in an efficient and collaborative environment, paving the way for continuous improvement and innovation.

What is DigitalDesk?

DigitalDesk is a specialized service desk platform designed specifically for freelancers and digital agencies, equipping them with vital tools to deliver outstanding customer support. By ensuring that clients receive prompt assistance when required, DigitalDesk plays a crucial role in fostering client loyalty. Its intuitive design and effective functionalities simplify the support workflow, ultimately boosting client satisfaction and interaction. Moreover, the platform's capabilities allow users to manage their support tasks seamlessly, further improving overall efficiency.

Media

Media

No images available

Integrations Supported

Bitbucket
GitHub
GitLab
Microsoft Teams
Slack

Integrations Supported

Bitbucket
GitHub
GitLab
Microsoft Teams
Slack

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$18.99/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ENFO Group

Company Location

Sweden

Company Website

www.zervicepoint.com

Company Facts

Organization Name

DigitalDesk Solutions

Date Founded

2021

Company Location

United Kingdom

Company Website

digitaldesk.app

Categories and Features

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

Categories and Features

Agile Project Management Tools

Backlog Management
Feedback Management
Gantt/Timeline View
Kanban Board
Prioritization
Request Management
Resource Management
Retrospectives Management
Status Tracking
Supports Scrum
Team Management
Template Management
Workflow Management

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

Kanban

Collaboration Tools
Dependency Tracking
KPI Monitoring
Milestone Tracking
Multi-Board
Prioritization
Project Planning
Roadmapping
Supports Scrum
Task Management
Time Tracking

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

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