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What is Zervicepoint?

Let Zervicepoint tackle your Service Desk difficulties while also simplifying tedious manual IT tasks, which will enhance the service you provide to your colleagues within the organization. Now is the perfect time to unwind and transform your onboarding and offboarding processes once and for all! By harnessing the power of automation, you can quicken and streamline this entire procedure, enabling your team to enjoy the advantages of a more cohesive work atmosphere. The Perstorp Group significantly improved their operational efficiency by automating commonly used business processes throughout their organization. Embrace automation for repetitive duties and discover fresh approaches to create sustainable business workflows. This shift ultimately grants all employees additional time to concentrate on their primary responsibilities. Think of Zervicepoint as a contemporary e-commerce platform that presents your services to both clients and team members in a compelling way. By facilitating a simple and enjoyable transition to automation for your colleagues, you're likely to see a marked increase in productivity and overall workplace satisfaction. Consequently, this comprehensive transformation allows the entire organization to flourish in an efficient and collaborative environment, paving the way for continuous improvement and innovation.

What is SherpaDesk?

SherpaDesk is a comprehensive helpdesk solution that offers user-friendly features. It provides professional services equipped with essential tools for effective management. With this program, you can efficiently operate your business while still finding time to pursue your passions. As a result, your customers will benefit from exceptional support that enhances their experience. This combination of efficiency and quality ensures that both you and your clients are satisfied.

Media

Media

Integrations Supported

FreshBooks
Help Desk Migration
Microsoft 365
NinjaOne
QuickBooks Online
QuickBooks Online Advanced

Integrations Supported

FreshBooks
Help Desk Migration
Microsoft 365
NinjaOne
QuickBooks Online
QuickBooks Online Advanced

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$39.00/month/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ENFO Group

Company Location

Sweden

Company Website

www.zervicepoint.com

Company Facts

Organization Name

SherpaDesk

Date Founded

2012

Company Location

United States

Company Website

sherpadesk.com

Categories and Features

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

Categories and Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

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