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What is Zevi?

Zevi functions as a cutting-edge search engine that leverages natural language processing (NLP) and machine learning (ML) technologies to effectively understand the intentions behind user searches. Instead of relying solely on keywords for generating relevant search results, Zevi utilizes advanced ML models that have been trained on vast multilingual datasets. This sophisticated approach allows Zevi to deliver highly pertinent results for any search inquiry, ultimately providing users with a smooth search experience that mitigates cognitive overload. In addition, Zevi offers website owners the ability to tailor search results, emphasize specific outcomes according to various criteria, and utilize search analytics to inform strategic business choices. This functionality not only enhances user satisfaction but also aids businesses in refining their online visibility and effectiveness. As a result, Zevi plays a pivotal role in bridging the gap between users and the information they seek.

What is Inbenta Search?

Enhance the accuracy of your results using the Inbenta Semantic Search Engine, which understands the underlying intent of customer questions. Being the most widely deployed self-service feature, present on 85% of websites, the ability to deliver the most relevant information can greatly elevate the overall customer experience on your platform. Inbenta Search consolidates data from a variety of customer relationship management systems, including Salesforce.com and Zendesk, along with other selected online resources. By utilizing Inbenta's advanced Symbolic AI and Natural Language Processing technologies, this sophisticated semantic search tool interprets user queries effectively, provides prompt and accurate responses, and contributes to lower support costs. Moreover, the integration of Inbenta’s Symbolic AI technology negates the necessity for extensive data training, enabling rapid setup and immediate benefits from the Inbenta Search engine. As a result, businesses can not only boost customer satisfaction but also optimize their operational expenditures in a streamlined manner, ultimately leading to a more efficient service delivery model.

Media

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Integrations Supported

Appbrew
Genesys Cloud CX
NTT Cloud Communications
NiCE Workforce Management (WFM)
Salesforce
Shopify
TCS BaNCS
Zendesk

Integrations Supported

Appbrew
Genesys Cloud CX
NTT Cloud Communications
NiCE Workforce Management (WFM)
Salesforce
Shopify
TCS BaNCS
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$29 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zevi

Date Founded

2021

Company Location

India

Company Website

www.zevi.ai/

Company Facts

Organization Name

Inbenta

Date Founded

2005

Company Location

United States

Company Website

www.inbenta.com/en/products/search/

Categories and Features

Categories and Features

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