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What is Ziksta?

Ziksta is a restaurant feedback intelligence platform that helps multi-location restaurant brands transform customer feedback into clear operational insights. Restaurants receive signals from customers every day through Google Reviews and in-store feedback, but these signals often remain scattered and difficult to interpret at scale. Ziksta centralizes these signals and analyzes them using artificial intelligence, sentiment detection, and Net Promoter Score (NPS) tracking to reveal how each outlet is performing. The platform provides early visibility into operational issues such as slow service, inconsistent food quality, cleanliness problems, or staff behavior concerns. By identifying these issues before they significantly impact public ratings, restaurant brands can intervene early and protect their reputation. Ziksta delivers outlet-level performance insights rather than only showing brand-wide averages, allowing management teams to see which specific locations require attention. The platform also highlights trends over time, helping operators understand whether customer sentiment is improving or declining. Instead of presenting large volumes of raw review data, Ziksta converts feedback into structured signals and prioritized action plans that restaurant teams can execute immediately. Each outlet receives a clear monthly focus and operational recommendations based on real guest feedback. This approach reduces manual review of thousands of customer comments while ensuring that operational decisions remain data-driven. By providing a shared intelligence dashboard for leadership, operations teams, and outlet managers, Ziksta aligns the entire organization around improving guest experience. The result is stronger brand consistency, higher customer satisfaction, and better protection against reputation damage across large restaurant networks.

What is Agot?

Agot addresses major hurdles encountered by restaurant managers, including ensuring accurate orders, reducing food waste, and improving service efficiency. By employing cutting-edge computer vision technology, Agot observes restaurant operations and provides real-time feedback to staff while generating valuable analytics. The system identifies items being prepared in the kitchen and sends immediate correction alerts to line personnel, ensuring that each dish is made precisely with the correct ingredients and packaged correctly. Additionally, Agot offers real-time preparation timelines based on fluctuating demand forecasts, reflecting both dine-in and drive-thru customer patterns, as well as the current inventory available for sale. It also assesses customer interactions both inside the restaurant and at the drive-thru, issuing timely notifications to mitigate long wait times. The critical performance indicators tracked by Agot include drive-offs, customer exits, wait times, and customer dwell durations, among various other essential metrics. By harnessing this innovative technology, restaurant operators can optimize their workflows and greatly improve the overall dining experience for their customers. This leads to enhanced customer satisfaction and loyalty, ultimately benefiting the restaurant's bottom line.

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Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$50
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Ziksta

Date Founded

2025

Company Location

Finland

Company Website

www.ziksta.com

Company Facts

Organization Name

Agot

Date Founded

2019

Company Location

United States

Company Website

agot.ai

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