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What is Ziksta?

Ziksta is a restaurant feedback intelligence platform that helps multi-location restaurant brands transform customer feedback into clear operational insights. Restaurants receive signals from customers every day through Google Reviews and in-store feedback, but these signals often remain scattered and difficult to interpret at scale. Ziksta centralizes these signals and analyzes them using artificial intelligence, sentiment detection, and Net Promoter Score (NPS) tracking to reveal how each outlet is performing. The platform provides early visibility into operational issues such as slow service, inconsistent food quality, cleanliness problems, or staff behavior concerns. By identifying these issues before they significantly impact public ratings, restaurant brands can intervene early and protect their reputation. Ziksta delivers outlet-level performance insights rather than only showing brand-wide averages, allowing management teams to see which specific locations require attention. The platform also highlights trends over time, helping operators understand whether customer sentiment is improving or declining. Instead of presenting large volumes of raw review data, Ziksta converts feedback into structured signals and prioritized action plans that restaurant teams can execute immediately. Each outlet receives a clear monthly focus and operational recommendations based on real guest feedback. This approach reduces manual review of thousands of customer comments while ensuring that operational decisions remain data-driven. By providing a shared intelligence dashboard for leadership, operations teams, and outlet managers, Ziksta aligns the entire organization around improving guest experience. The result is stronger brand consistency, higher customer satisfaction, and better protection against reputation damage across large restaurant networks.

What is Axent Intelligence?

Time stands as your most valuable asset; while you cannot be in multiple places at once, it is crucial to keep up with the events taking place in all your stores or restaurants. As your business grows and you launch new locations, it can become increasingly challenging to stay updated on every operation. Axent provides an extensive array of cloud-powered business intelligence tools that give you real-time insights via web-connected devices, ensuring you have full visibility into your operations, even in your absence. This capability allows for prompt responses to evolving situations, enabling you to positively shape outcomes instead of facing issues after they escalate, which could hinder your ability to take timely action. Moreover, you can evaluate the efficiency of your employee scheduling through immediate access to clock-in and clock-out records, which allows for necessary adjustments in staffing and skill sets to enhance your profitability. Additionally, with mobile access to integrated CCTV footage and the capacity to delve into transaction specifics, you can effortlessly review any dubious activities. This proactive strategy not only keeps you informed about your business but also strengthens your decision-making processes, ultimately driving your success. By leveraging these tools, you position yourself to adapt quickly and effectively to any arising challenges, ensuring the ongoing growth and sustainability of your enterprise.

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Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$50
Free Trial Offered?
Free Version

Pricing Information

$50 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Ziksta

Date Founded

2025

Company Location

Finland

Company Website

www.ziksta.com

Company Facts

Organization Name

PXtech

Date Founded

1999

Company Location

United Kingdom

Company Website

www.pxtech.com/axent-intelligence/

Categories and Features

Categories and Features

Business Intelligence

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

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