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What is Ziksta?

Ziksta is a restaurant feedback intelligence platform that helps multi-location restaurant brands transform customer feedback into clear operational insights. Restaurants receive signals from customers every day through Google Reviews and in-store feedback, but these signals often remain scattered and difficult to interpret at scale. Ziksta centralizes these signals and analyzes them using artificial intelligence, sentiment detection, and Net Promoter Score (NPS) tracking to reveal how each outlet is performing. The platform provides early visibility into operational issues such as slow service, inconsistent food quality, cleanliness problems, or staff behavior concerns. By identifying these issues before they significantly impact public ratings, restaurant brands can intervene early and protect their reputation. Ziksta delivers outlet-level performance insights rather than only showing brand-wide averages, allowing management teams to see which specific locations require attention. The platform also highlights trends over time, helping operators understand whether customer sentiment is improving or declining. Instead of presenting large volumes of raw review data, Ziksta converts feedback into structured signals and prioritized action plans that restaurant teams can execute immediately. Each outlet receives a clear monthly focus and operational recommendations based on real guest feedback. This approach reduces manual review of thousands of customer comments while ensuring that operational decisions remain data-driven. By providing a shared intelligence dashboard for leadership, operations teams, and outlet managers, Ziksta aligns the entire organization around improving guest experience. The result is stronger brand consistency, higher customer satisfaction, and better protection against reputation damage across large restaurant networks.

What is Dhru ERP?

A comprehensive solution for the restaurant industry, suitable for a range of establishments from laid-back cafes to high-end dining venues and large franchises, has become increasingly vital. As the restaurant sector evolves alongside technological progress, businesses are consistently adjusting to new trends and innovations. With the hospitality field experiencing a surge in demand and fierce competition, it is crucial for restaurants and hotels to ensure their daily operations do not compromise their overall efficiency. Consequently, implementing the Restaurant management system by Dhru ERP has emerged as a strategic choice for industry players looking to boost their profitability and enhance their brand image. Furthermore, we offer an all-encompassing solution for the retail sector that caters to everything from singular stores to multi-channel brands, featuring capabilities that allow users to visually choose items by category, specify quantities, and efficiently manage orders alongside personalized notes to facilitate the ordering experience. This integrated approach not only streamlines operations but also empowers businesses to adapt to the changing preferences of their customers more effectively. Ultimately, as both sectors continue to grow, leveraging such systems will be essential for sustained success in an increasingly competitive marketplace.

Media

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Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$50

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

On-Site Training

Training Options

Online Training
On-Site Training

Company Facts

Organization Name

Ziksta

Date Founded

2025

Company Location

Finland

Company Website

www.ziksta.com

Company Facts

Organization Name

Dhru

Date Founded

2007

Company Location

India

Company Website

www.dhru.com

Categories and Features

Categories and Features

ERP

Not specified

Point of Sale

Not specified

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management

Retail ERP

Not specified

Retail POS Systems

Not specified

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