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What is Ziksta?

Ziksta is a restaurant feedback intelligence platform that helps multi-location restaurant brands transform customer feedback into clear operational insights. Restaurants receive signals from customers every day through Google Reviews and in-store feedback, but these signals often remain scattered and difficult to interpret at scale. Ziksta centralizes these signals and analyzes them using artificial intelligence, sentiment detection, and Net Promoter Score (NPS) tracking to reveal how each outlet is performing. The platform provides early visibility into operational issues such as slow service, inconsistent food quality, cleanliness problems, or staff behavior concerns. By identifying these issues before they significantly impact public ratings, restaurant brands can intervene early and protect their reputation. Ziksta delivers outlet-level performance insights rather than only showing brand-wide averages, allowing management teams to see which specific locations require attention. The platform also highlights trends over time, helping operators understand whether customer sentiment is improving or declining. Instead of presenting large volumes of raw review data, Ziksta converts feedback into structured signals and prioritized action plans that restaurant teams can execute immediately. Each outlet receives a clear monthly focus and operational recommendations based on real guest feedback. This approach reduces manual review of thousands of customer comments while ensuring that operational decisions remain data-driven. By providing a shared intelligence dashboard for leadership, operations teams, and outlet managers, Ziksta aligns the entire organization around improving guest experience. The result is stronger brand consistency, higher customer satisfaction, and better protection against reputation damage across large restaurant networks.

What is PAR OPS?

PAR OPS™ is an advanced restaurant operations platform built to give operators full control over costs, performance, and efficiency. Acting as a single source of truth, it unifies inventory management, labor scheduling, data analytics, theft detection, and delivery recovery under one ecosystem. The Inventory module reduces waste and food costs through recipe-level tracking, prep sheets, and theoretical vs. actual costing, cutting daily inventory time to under 15 minutes. Workforce tools balance labor efficiency with employee satisfaction by enabling mobile scheduling, automated shift management, and predictive staffing based on demand. Intelligence offers powerful forecasting and custom reporting, while Coach allows leaders to monitor 100+ KPIs in real time and assign tasks across locations. Detect combats loss with transaction-level visibility and video integration, preventing theft and saving operators thousands annually. Recovery simplifies delivery loss disputes, automatically detecting issues with third-party marketplaces and recovering revenue with minimal manual effort. The Delivery module streamlines reconciliation across DSPs, consolidating data into one dashboard while detecting outages before they affect customers. With premium add-ons like checklists, manager’s logs, and invoice scanning, operators can customize PAR OPS™ to fit their exact needs. Trusted by top franchises like Arby’s and Cousins Subs, the platform combines industry-leading expertise, automation, and support to help restaurants save money, protect margins, and focus on growth.

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Integrations Supported

AllianceHCM
PAR

Integrations Supported

AllianceHCM
PAR

API Availability

Has API

API Availability

Has API

Pricing Information

$50
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Ziksta

Date Founded

2025

Company Location

Finland

Company Website

www.ziksta.com

Company Facts

Organization Name

PAR Technology

Date Founded

1968

Company Location

United States

Company Website

partech.com/products/par-ops/

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