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What is Ziksta?

Ziksta is a restaurant feedback intelligence platform that helps multi-location restaurant brands transform customer feedback into clear operational insights. Restaurants receive signals from customers every day through Google Reviews and in-store feedback, but these signals often remain scattered and difficult to interpret at scale. Ziksta centralizes these signals and analyzes them using artificial intelligence, sentiment detection, and Net Promoter Score (NPS) tracking to reveal how each outlet is performing. The platform provides early visibility into operational issues such as slow service, inconsistent food quality, cleanliness problems, or staff behavior concerns. By identifying these issues before they significantly impact public ratings, restaurant brands can intervene early and protect their reputation. Ziksta delivers outlet-level performance insights rather than only showing brand-wide averages, allowing management teams to see which specific locations require attention. The platform also highlights trends over time, helping operators understand whether customer sentiment is improving or declining. Instead of presenting large volumes of raw review data, Ziksta converts feedback into structured signals and prioritized action plans that restaurant teams can execute immediately. Each outlet receives a clear monthly focus and operational recommendations based on real guest feedback. This approach reduces manual review of thousands of customer comments while ensuring that operational decisions remain data-driven. By providing a shared intelligence dashboard for leadership, operations teams, and outlet managers, Ziksta aligns the entire organization around improving guest experience. The result is stronger brand consistency, higher customer satisfaction, and better protection against reputation damage across large restaurant networks.

What is Posist?

Posist operates as a B4B (Business-for-Business) firm, collaborating with international restaurant chains to facilitate their digital transformation through its innovative restaurant technology platform, which currently serves over 15,000 restaurants worldwide. By enabling large restaurant operators to scale efficiently, enhance profit margins, and provide a uniform guest experience, Posist's comprehensive technology platform integrates various aspects of restaurant management, including Front-of-House (FOH), Back-of-House (BOH), external integrations, analytics, and customer relationship management (CRM). Well-known restaurant brands such as Taco Bell, Subway, Nando's, Carl's Jr., Herfy, Häagen-Dazs, and Jamie's Italian rely on Posist to streamline their operational processes and workforce management. Our platform is designed to adapt to the evolving demands of the restaurant sector, ensuring that users remain competitive; its cloud-first architecture facilitates rapid development of new features with updates released every 15 days. Moreover, by maintaining a consistent version across various operating systems and hardware, our technology stack guarantees reliability and uniformity across all platforms used by our clients. This adaptability and commitment to innovation ensure that Posist is well-positioned to meet future challenges in the restaurant industry.

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Integrations Supported

7shifts
Checkmate
Deliverect
Flipdish
Harri
Hotelogix
MealPe
Olo
Otter
SevenRooms
Stripe
UrbanPiper
Zipler.io
Zomato

Integrations Supported

7shifts
Checkmate
Deliverect
Flipdish
Harri
Hotelogix
MealPe
Olo
Otter
SevenRooms
Stripe
UrbanPiper
Zipler.io
Zomato

API Availability

Has API

API Availability

Has API

Pricing Information

$50
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Ziksta

Date Founded

2025

Company Location

Finland

Company Website

www.ziksta.com

Company Facts

Organization Name

Posist

Date Founded

2012

Company Location

United States

Company Website

www.posist.com

Categories and Features

Categories and Features

Cloud Kitchen Management

Branded Mobile App
Branded Website
CRM
Call Center Panel
Feedback Management
Inventory Management
Kitchen Display System
Loyalty Management
Menu Integration
Multi-Brand
Online Ordering
Order Management / Tracking
Point-of-Sale (POS)
Reporting / Analytics
Time Tracking

Restaurant POS

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

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