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What is Ziksta?

Ziksta is a restaurant feedback intelligence platform that helps multi-location restaurant brands transform customer feedback into clear operational insights. Restaurants receive signals from customers every day through Google Reviews and in-store feedback, but these signals often remain scattered and difficult to interpret at scale. Ziksta centralizes these signals and analyzes them using artificial intelligence, sentiment detection, and Net Promoter Score (NPS) tracking to reveal how each outlet is performing. The platform provides early visibility into operational issues such as slow service, inconsistent food quality, cleanliness problems, or staff behavior concerns. By identifying these issues before they significantly impact public ratings, restaurant brands can intervene early and protect their reputation. Ziksta delivers outlet-level performance insights rather than only showing brand-wide averages, allowing management teams to see which specific locations require attention. The platform also highlights trends over time, helping operators understand whether customer sentiment is improving or declining. Instead of presenting large volumes of raw review data, Ziksta converts feedback into structured signals and prioritized action plans that restaurant teams can execute immediately. Each outlet receives a clear monthly focus and operational recommendations based on real guest feedback. This approach reduces manual review of thousands of customer comments while ensuring that operational decisions remain data-driven. By providing a shared intelligence dashboard for leadership, operations teams, and outlet managers, Ziksta aligns the entire organization around improving guest experience. The result is stronger brand consistency, higher customer satisfaction, and better protection against reputation damage across large restaurant networks.

What is TSS ERP?

The system provides instantaneous data across all sectors of the organization. The TSS ERP platform facilitates comprehensive oversight of multiple business functions. By streamlining processes, it enhances efficiency, improves inventory oversight, encourages product quality, reduces raw material consumption, remains cost-effective, cuts expenses, and boosts revenue. Designed with user-friendliness in mind, this ERP software supports business development seamlessly. Each interaction is designed to be adaptive, making tasks easier for users. To guarantee a flawless experience, the software is put through rigorous testing to eliminate any bugs. This well-organized ERP system acts as an essential instrument for fostering business growth. Furthermore, in today’s rapidly evolving business environment, it is crucial for companies to focus on innovation, create superior products, and adeptly respond to the complex needs of a growing business. Such flexibility is vital not only for achieving immediate goals but also for ensuring sustainability and competitive advantage over time.

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Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$50

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Ziksta

Date Founded

2025

Company Location

Finland

Company Website

www.ziksta.com

Company Facts

Organization Name

TSS Software

Company Location

India

Company Website

www.tsssoftware.com

Categories and Features

Categories and Features

ERP

Accounting Integration
CRM
Financial Management
Inventory Management
Order Management
Purchase Order Management
Purchasing
Reporting/Analytics
Sales Management

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