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What is Zinergy?

Zinergy emerges as a leading web-based service desk platform aimed at improving customer support and help desk functionalities. Featuring an easy setup and a user-friendly design, Zinergy enables smooth integration with various business tools, promoting effective task management. This software not only streamlines service desk operations but also consolidates multiple support solutions into a single comprehensive package, ensuring both ease of use and efficiency. By offering real-time insights into business activities, Zinergy accelerates decision-making processes, leading to enhanced performance across the board. Its dashboard incorporates intuitive charting, providing an immediate visual representation of essential metrics for quick assessments. In addition, Zinergy improves communication and reporting capabilities, granting the necessary adaptability to meet the specific needs of your organization. Ultimately, Zinergy empowers teams with the essential tools to significantly enhance their customer support experience, creating a more productive and satisfying environment for both staff and customers alike.

What is elogbooks?

Elogbooks seamlessly combines CAFM and service desk capabilities, delivering a thorough understanding of your supply chain while ensuring adherence to standards and excellence in service provision. This innovative system enables you to stay informed about site activities without needing to step away from your desk. It includes online audit trails for every task detail, facilitates monitoring of supplier performance metrics, and produces high-level exception reports right upon login. With instant access to real-time data at your fingertips, the platform boasts intuitive supplier performance indicators that aid in boosting efficiency and identifying areas needing improvement. Beyond our CAFM and service desk solutions, we offer a variety of complementary products that can operate both in unison and independently, giving clients the ability to create smart and sustainable estates. By leveraging Elogbooks, organizations can enhance energy efficiency, elevate occupant satisfaction through improved wellness and service quality, and realize greater value across their properties. Our solutions are crafted not only to streamline operations but also to contribute to a sustainable future for all users, ultimately leading to a more responsible approach to facility management.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zinergy

Company Location

United States

Company Website

www.zinergy.com

Company Facts

Organization Name

Elogbooks

Date Founded

2008

Company Location

United States

Company Website

elogbooks.com

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Categories and Features

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

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