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What is Zoho Assist?

Zoho Assist serves as a comprehensive remote access solution, enabling users to connect to and manage devices from a distance. In just a few minutes, you can oversee your international assets through a web-based support session. Operating entirely in the cloud, Zoho Assist allows you to establish remote access without needing to be physically present, giving you the ability to monitor computers, laptops, phones, and servers from virtually any location. Moreover, it is compatible with all major firewalls and effortlessly navigates proxy servers. With industry-standard SSL and 256-bit AES data encryption, Zoho Assist ensures robust protection against phishing and other cyber threats. This makes it an ideal choice for both individuals and businesses seeking reliable technical support. By choosing Zoho Assist, you gain peace of mind knowing your data is safeguarded while you manage your remote resources effectively.

What is Clik Remote?

Clik Remote is a comprehensive web-based field service management solution that seamlessly connects your customers, engineers, and sales personnel to enhance productivity. This tool integrates directly with Clik Service, creating an all-in-one platform for managing field services efficiently. With remote access, engineers can easily retrieve necessary information and keep customers informed about their ongoing projects. Clik Remote empowers your team to access critical data from any location, helping to boost your organization's profitability and improve customer loyalty. The software can be accessed via any browser on various devices, allowing for maximum flexibility. By automating and optimizing your business processes, you can enhance accuracy, streamline workflows, impress clients, and elevate overall productivity. Each user benefits from a tailored dashboard featuring visual widgets or graphs, providing immediate visibility into essential metrics like completed, new, and unassigned jobs, as well as invoicing figures and other vital data. This innovative tool not only facilitates communication but also ensures that all team members are aligned and informed, driving success across your organization.

Media

Media

Integrations Supported

FirmScribe
AgencyPlatform
Clik Service
Freshdesk
Google Maps
Incident IQ
Jira
Jira Service Management
ManageEngine ServiceDesk Plus
Microsoft 365
Microsoft Excel
QFloors
ServiceNow
Slack
Spiceworks Network Monitor
Truto
VARStreet InstaQuote
Zendesk
Zoho Desk
Zoho SalesIQ

Integrations Supported

FirmScribe
AgencyPlatform
Clik Service
Freshdesk
Google Maps
Incident IQ
Jira
Jira Service Management
ManageEngine ServiceDesk Plus
Microsoft 365
Microsoft Excel
QFloors
ServiceNow
Slack
Spiceworks Network Monitor
Truto
VARStreet InstaQuote
Zendesk
Zoho Desk
Zoho SalesIQ

API Availability

Has API

API Availability

Has API

Pricing Information

$10.00/month/user
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zoho

Date Founded

1996

Company Location

India

Company Website

www.zoho.com/assist/

Company Facts

Organization Name

Clik

Date Founded

2000

Company Location

United Kingdom

Company Website

www.cliksoftware.com/products/clik-remote/

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Remote Work

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Screen Sharing

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Categories and Features

Remote Work

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

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