Zoho Assist Reviews & Ratings

Zoho Assist

4.6 out of 5 stars

Ratings and Reviews 36 Ratings

Total 4.5 out of 5 stars
ease 5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is Zoho Assist?

Zoho Assist serves as a comprehensive remote access solution, enabling users to connect to and manage devices from a distance. In just a few minutes, you can oversee your international assets through a web-based support session. Operating entirely in the cloud, Zoho Assist allows you to establish remote access without needing to be physically present, giving you the ability to monitor computers, laptops, phones, and servers from virtually any location. Moreover, it is compatible with all major firewalls and effortlessly navigates proxy servers. With industry-standard SSL and 256-bit AES data encryption, Zoho Assist ensures robust protection against phishing and other cyber threats. This makes it an ideal choice for both individuals and businesses seeking reliable technical support. By choosing Zoho Assist, you gain peace of mind knowing your data is safeguarded while you manage your remote resources effectively.

What is ClonaDesk?

ClonaDesk is a remote access tool that enables users to engage with computers situated in different locations as if they were physically present there. Its sophisticated remote desktop capabilities empower businesses to deliver effective remote technical assistance and customer service. By offering a smooth and efficient experience, ClonaDesk ensures that support staff can diagnose issues and offer top-notch assistance to clients, regardless of the distance separating them. This functionality proves invaluable in today’s increasingly digital world, where remote interactions have become the norm.

Media

Media

No images available

Integrations Supported

FirmScribe
AgencyPlatform
Freshdesk
Google Workspace
Incident IQ
Jira
Jira Service Management
Jira Work Management
ManageEngine ServiceDesk Plus
Pipedrive
QFloors
ServiceNow
Slack
Spiceworks Network Monitor
Truto
VARStreet InstaQuote
Zendesk
Zoho Desk
Zoho Directory
Zoho SalesIQ

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$10.00/month/user
Offers flexible pricing model. Volume discounts are also available.
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Linux

Supported Platforms

Windows

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Zoho

Date Founded

1996

Company Location

India

Company Website

www.zoho.com/assist/

Company Facts

Organization Name

Clona AI Technologies

Date Founded

2023

Company Location

India

Company Website

www.clonadesk.com

Categories and Features

Co-Browsing

Not specified

Customer Service

Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Surveys & Feedback

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Remote Work

Collaboration
Live Chat
Remote Access
Remote Support
Screen Sharing
Video Chat

Screen Sharing

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Secure Remote Access

Not specified

Categories and Features

Remote Desktop

Not specified

Screen Sharing

Not specified

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