Ratings and Reviews 36 Ratings

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Ratings and Reviews 1 Rating

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What is Zoho Assist?

Zoho Assist serves as a comprehensive remote access solution, enabling users to connect to and manage devices from a distance. In just a few minutes, you can oversee your international assets through a web-based support session. Operating entirely in the cloud, Zoho Assist allows you to establish remote access without needing to be physically present, giving you the ability to monitor computers, laptops, phones, and servers from virtually any location. Moreover, it is compatible with all major firewalls and effortlessly navigates proxy servers. With industry-standard SSL and 256-bit AES data encryption, Zoho Assist ensures robust protection against phishing and other cyber threats. This makes it an ideal choice for both individuals and businesses seeking reliable technical support. By choosing Zoho Assist, you gain peace of mind knowing your data is safeguarded while you manage your remote resources effectively.

What is VNC Connect?

VNC® Connect is a remote desktop application that enables users to share screens and access any computer globally, providing real-time viewing and control as though you were physically present at the device. This tool is particularly useful for remote assistance and collaboration, allowing seamless interaction across distances.

Media

Media

Integrations Supported

Incident IQ
FirmScribe
Freshdesk
Google Workspace
Jira
Jira Service Management
Jira Work Management
Pipedrive
Slack
Spiceworks Network Monitor
Truto
VARStreet InstaQuote
Zendesk
Zoho Desk
Zoho Directory
Zoho SalesIQ

Integrations Supported

Incident IQ
Kasm Workspaces
OculiX
ThreatAware

API Availability

Has API

API Availability

Pricing Information

$10.00/month/user
Offers flexible pricing model. Volume discounts are also available.
Free Version
Free Trial Offered?

Pricing Information

$40 per user per year
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Zoho

Date Founded

1996

Company Location

India

Company Website

www.zoho.com/assist/

Company Facts

Organization Name

RealVNC

Company Location

United Kingdom

Company Website

www.realvnc.com/en/

Categories and Features

Co-Browsing

Not specified

Customer Service

Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Surveys & Feedback

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Remote Work

Collaboration
Live Chat
Remote Access
Remote Support
Screen Sharing
Video Chat

Screen Sharing

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Secure Remote Access

Not specified

Categories and Features

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Multi Monitor Support
Remote Print
User Management

Remote Support

File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Transfer

Secure Remote Access

Not specified

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