Ratings and Reviews 125 Ratings

Total
ease
features
design
support

Ratings and Reviews 5 Ratings

Total
ease
features
design
support

Alternatives to Consider

  • HubSpot CRM Reviews & Ratings
    24,178 Ratings
    Company Website
  • Pipeliner CRM Reviews & Ratings
    735 Ratings
    Company Website
  • Pipedrive Reviews & Ratings
    8,713 Ratings
    Company Website
  • SalesNOW Reviews & Ratings
    89 Ratings
    Company Website
  • Shape Software Reviews & Ratings
    131 Ratings
    Company Website
  • Everstage Reviews & Ratings
    3,082 Ratings
    Company Website
  • Repfabric Reviews & Ratings
    54 Ratings
    Company Website
  • Anaplan Reviews & Ratings
    757 Ratings
    Company Website
  • Act! Reviews & Ratings
    40 Ratings
    Company Website
  • C2CRM Reviews & Ratings
    71 Ratings
    Company Website

What is Zoho CRM?

Zoho CRM presents a user-friendly and organized interface enriched with distinctive features designed to enhance the chances of converting leads into customers. Its intuitive dashboard enables users to execute 'macros' that optimize the process of reaching out to leads, while also facilitating the monitoring of sales progress. Additionally, administrators are equipped to oversee missed opportunities and identify top-performing agents, empowering them to make informed decisions that can significantly influence the business through the use of comprehensive sales reports. With these tools at their disposal, businesses can fine-tune their strategies for greater effectiveness.

What is ELMA365?

A low-code platform designed for business automation enables the streamlining of corporate processes, facilitates the creation of custom CRMs, and accelerates app development by threefold while minimizing the need for extensive programming knowledge. This platform allows for the seamless integration of Business Process Management (BPM) and Robotic Process Automation (RPA) without requiring any coding skills, ultimately enhancing the efficiency of everyday operations. By automating both back-office and front-office functions effortlessly, businesses can achieve significant time savings. Moreover, the low-code platform simplifies the development of business applications, making it quicker and more accessible with reduced coding requirements. Additionally, software robots can effectively work within existing IT frameworks, automating tedious tasks such as data validation, document scanning, and form completion. As a result, RPA not only alleviates the burden of repetitive duties from employees but also boosts overall organizational productivity. This transformative approach to automation empowers businesses to focus on strategic initiatives rather than mundane tasks.

Media

Media

Integrations Supported

Aritic Desk
Aritic Sales
CallTools
Checkfront
Contact Science
Dropbox
Exopen
GetProspect
Guru
Kladana
Ninja Forms
Process Shepherd
Pulse
Slemma
Stadium
String.com
SurveyMonkey Enterprise
Textellent
TouchBasePro
Zoho Contracts

Integrations Supported

Aritic Desk
Aritic Sales
CallTools
Checkfront
Contact Science
Dropbox
Exopen
GetProspect
Guru
Kladana
Ninja Forms
Process Shepherd
Pulse
Slemma
Stadium
String.com
SurveyMonkey Enterprise
Textellent
TouchBasePro
Zoho Contracts

API Availability

Has API

API Availability

Has API

Pricing Information

$14.00/month/user
Free Trial Offered?
Free Version

Pricing Information

$18 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zoho

Date Founded

1996

Company Location

United States

Company Website

www.zoho.com/crm/

Company Facts

Organization Name

ELMA365

Date Founded

2007

Company Location

United States

Company Website

elma365.com/en/

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Sales Force Automation

Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management

Sales Performance Management

Incentive Compensation Management (ICM)
Predictive Sales Analytics
Quota Management
Reporting / Analytics
Sales Coaching Analysis
Sales Gamification
Sales Performance Tracking
Sales Planning & Forecasting
Territory Management

Sales Tracking

Activity Dashboard
Alerts / Notifications
Appointment Scheduling
Call Logging
Comments / Notes
Custom Reports
Document Management
Email Templates
Interaction Tracking
Lead Management
Lead Scoring
Pipeline Management
Reporting / Analytics
Task Management

Categories and Features

Business Process Management

Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management

Compliance

Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
ISO Compliance
Incident Management
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Digital Workplace

Activity / News Feed
Calendar Management
Chat / Messaging
Content Management
Document Management
Employee Directory
File Sharing
Knowledge Management
Surveys & Feedback
Task Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Low-Code Development

AI-Assisted Development
Business Process Automation
Collaborative Development
Data Aggregation and Publishing
Deployment Management
Drag & Drop
Integrations Management
Iteration Management
Performance Monitoring
Requirements Management
Templates
Visual Modeling
Web / Mobile App Development
Workflow Management

No-Code Development

AI-Assisted Development
Business Process Automation
Collaborative Development
Data Aggregation and Publishing
Deployment Management
Drag & Drop
Integrations Management
Iteration Management
Performance Monitoring
Requirements Management
Templates
Visual Modeling
Web / Mobile App Development
Workflow Management

Robotic Process Automation (RPA)

Analytics
Attended Automation
Code-free Development
Image Recognition
Optical Character Recognition
Process Builder
Third Party Application Integration
Unattended Automation

Workflow Management

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

Popular Alternatives

Popular Alternatives

HubSpot CRM Reviews & Ratings

HubSpot CRM

HubSpot
C2CRM Reviews & Ratings

C2CRM

Clear C2