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What is Zoho Commerce?

Zoho Commerce provides a comprehensive suite of tools essential for creating a website, processing orders, monitoring inventory, handling payments, overseeing shipping, promoting your brand, and analyzing performance data. Utilizing our intuitive drag-and-drop builder along with professional design templates, you can swiftly establish your online store. This platform enables you to accelerate your sales journey while minimizing development expenses. Zoho Commerce handles all aspects, including order management, shipping integrations, product catalogs, and payment processing systems. It also offers features like SEO optimization, email automation, and more. You can interact with customers directly from a unified dashboard, which helps in converting visitors, fostering repeat transactions, and recovering lost sales. With advanced reporting and analytics tools, making informed decisions is a straightforward process. Furthermore, Zoho Commerce easily integrates with various Zoho marketing, sales, and financial applications, facilitating business growth alongside increasing sales. Our user-friendly templates ensure that customers enjoy a seamless shopping experience across all devices, making it easier for you to expand your reach. By leveraging these capabilities, you can not only enhance customer satisfaction but also drive higher revenue for your business.

What is Zoho CRM Plus?

Your clients are entitled to a superior interaction experience. Zoho CRM Plus acts as an all-encompassing platform for customer experiences, enabling you to deliver exceptional service to every client at every stage of their journey, ultimately transforming them into dedicated supporters of your brand. Engage with customers across multiple channels as they progress through their lifecycle. Ensure that you maintain the right context on various platforms while receiving instant updates. Facilitate seamless conversations among different teams within a unified discussion thread. An exceptional customer experience begins by aligning all teams and prioritizing customer needs in every aspect of your business. Zoho CRM Plus integrates your marketing, sales, and support teams, providing them with vital tools to reach this objective. By leveraging Zia, Zoho's AI-powered voice assistant, teams can collaborate more effectively; it aids in predicting business trends, suggesting the best times to contact customers, analyzing sentiments from emails and tickets, and delivering valuable business insights through dashboards. With these advanced capabilities at your disposal, you will not only enhance customer satisfaction but also cultivate enduring relationships that yield significant advantages for your organization. Moreover, this holistic approach ensures that every interaction is meaningful, leaving a lasting impression on your clients.

Media

Media

Integrations Supported

Mailchimp
Authorize.Net
COZYROC SSIS+ Suite
ConneXio
Daisee
Dropbox
Front
LeadPost
Microsoft 365
Orderwerks
Quickwork
Reply Data
SalesGPT
Shiprocket
SurveyMonkey
Zapier
Zoho Books
Zoho Marketing Automation
Zoho SalesIQ
Zoho Survey

Integrations Supported

Mailchimp
Authorize.Net
COZYROC SSIS+ Suite
ConneXio
Daisee
Dropbox
Front
LeadPost
Microsoft 365
Orderwerks
Quickwork
Reply Data
SalesGPT
Shiprocket
SurveyMonkey
Zapier
Zoho Books
Zoho Marketing Automation
Zoho SalesIQ
Zoho Survey

API Availability

Has API

API Availability

Has API

Pricing Information

$22 per month
Free Trial Offered?
Free Version

Pricing Information

$60.00 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zoho

Date Founded

1996

Company Location

India

Company Website

www.zoho.com/commerce/

Company Facts

Organization Name

Zoho

Date Founded

1996

Company Location

India

Company Website

www.zoho.com/crm/crmplus

Categories and Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Multi-Channel eCommerce

Catalog Management
Channel Management
Data Synchronization
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

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