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What is Zoho Publish?

Create a detailed brand profile that encompasses essential details such as your store's physical location, a vivid description of the atmosphere, your contact information, operating hours, accepted payment options, and other pertinent information. In addition to this, maintain a centralized dashboard to monitor and interact with customer feedback and reviews across multiple platforms, allowing you to promptly address any issues and build a solid reputation. Moreover, gather valuable insights regarding how clients find your business, the search terms that lead them to you, and the steps they take on your profile post-discovery. This information will enable you to optimize your listing for better visibility and engagement. By adopting this proactive strategy, you will not only enhance your brand's online visibility but also cultivate deeper connections with your customers, ultimately driving loyalty and growth. Engaging with your clientele in this manner creates a community around your brand that can lead to long-term success.

What is SOCi?

SOCi stands out as the premier CoMarketing Cloud designed specifically for enterprises with multiple locations. By partnering with brands such as Ace Hardware, Jersey Mike's, Kumon, and Ford, we enable businesses to streamline and enhance their marketing strategies across various locations and digital platforms, ensuring that efforts are aligned with brand standards while being tailored to local markets and backed by data insights. This innovative approach allows for a cohesive marketing presence that resonates with local audiences while maintaining overall brand integrity.

Media

Media

Integrations Supported

Integrations Supported

Axis LMS
Facebook
Instagram
LinkedIn
Olo
Salesforce Agentforce Service
X (Twitter)

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zoho

Date Founded

1996

Company Location

India

Company Website

www.zoho.com/publish/

Company Facts

Organization Name

SOCi, Inc.

Date Founded

2012

Company Location

United States

Company Website

www.soci.ai/

Categories and Features

Categories and Features

Chatbot

Call to Action
Machine Learning
Natural Language Processing
Reporting / Analytics
Social Media Integration

Local Marketing

Online Listings Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management

Reputation Management

Response Management
Review Monitoring
Sentiment Analysis

Social Media Advertising

Campaign Management
Collaboration Tools
Digital Asset Management
Reporting / Analytics
Roles / Permissions

Social Media Management

Automated Publishing
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Keyword Filtering
Multi-Account Management
Post Scheduling

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Dashboard
Reputation Management
Sentiment Analysis

Popular Alternatives

Popular Alternatives