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What is Zoho Publish?

Create a detailed brand profile that encompasses essential details such as your store's physical location, a vivid description of the atmosphere, your contact information, operating hours, accepted payment options, and other pertinent information. In addition to this, maintain a centralized dashboard to monitor and interact with customer feedback and reviews across multiple platforms, allowing you to promptly address any issues and build a solid reputation. Moreover, gather valuable insights regarding how clients find your business, the search terms that lead them to you, and the steps they take on your profile post-discovery. This information will enable you to optimize your listing for better visibility and engagement. By adopting this proactive strategy, you will not only enhance your brand's online visibility but also cultivate deeper connections with your customers, ultimately driving loyalty and growth. Engaging with your clientele in this manner creates a community around your brand that can lead to long-term success.

What is Stratus Local?

Effective management of reviews is crucial for businesses, and Stratus provides a thorough solution tailored for organizations of any scale to generate, monitor, and manage their online reviews. By bringing together evaluations from vital platforms, businesses will ensure that no customer feedback goes unnoticed. Stratus compiles all responses from Facebook and Google into a single, user-friendly dashboard. This functionality allows you to address customer reviews, receive notifications for new or unfavorable feedback, and monitor your overall ratings, all from one intuitive interface. The process of responding to reviews has never been simpler; with our response templates, crafting a reply is just a matter of selecting a template and submitting it. You have the option to create your own custom templates or take advantage of our pre-made selections to boost your efficiency. Additionally, sustainable business growth hinges on grasping essential metrics, and our review performance analytics provide a detailed overview across all your locations, while sentiment analysis uncovers the emotions behind customer feedback, empowering you to make well-informed decisions. By utilizing these features, you can greatly improve your customer engagement strategies, ultimately driving better business outcomes. Engaging with customers effectively enhances loyalty and fosters a positive brand reputation.

Media

Media

Integrations Supported

Integrations Supported

Facebook
Google Business Profile

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$39.99 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Zoho

Date Founded

1996

Company Location

India

Company Website

www.zoho.com/publish/

Company Facts

Organization Name

Click Rain

Date Founded

2008

Company Location

United States

Company Website

www.trystratus.com

Categories and Features

Categories and Features

Local Marketing

Review Management

Reputation Management

Review Monitoring

Review Management

Dashboard
Response Management
Review Monitoring
Review Notification
Sentiment Analysis

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Popular Alternatives

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