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What is Zoho Social?

Zoho Social serves as an all-in-one social media management tool designed for businesses and agencies of various sizes, streamlining the social media marketing process by allowing users to schedule and publish their content, manage interactions—such as direct messages, comments, and mentions—across numerous platforms, as well as track competitors, monitor relevant keywords and hashtags, and create detailed performance reports, all from a singular, user-friendly dashboard. It supports a wide array of platforms including Meta (encompassing Facebook, Instagram, and Threads), Google Business Profile, YouTube, Pinterest, Mastodon, X (previously Twitter), Bluesky, TikTok, WhatsApp, and Telegram, making it a versatile choice for diverse marketing needs. Among its key features are scheduling and publishing tools that facilitate effective content planning, a unified inbox for monitoring conversations across different channels, social media analytics that empower users to make informed decisions based on data, a content calendar for organizing and visualizing posts, collaboration tools designed for team efficiency, and Zia AI, which assists with content creation, hashtags, and captions. Additionally, Zoho Social is accessible via both web and mobile platforms, ensuring that users can stay connected and manage their social media strategies on the go. With various editions tailored for businesses and agencies, as well as flexible pricing options, it accommodates a broad range of requirements, including a free edition and a trial version to enable quick onboarding. Ultimately, Zoho Social not only enhances social media management but also fosters improved engagement and collaboration, making it an invaluable resource for modern marketing teams.

What is Every Merchant?

Many social media marketers wrongly assume that simply promoting on Facebook or posting videos on a branded YouTube channel is enough to qualify as Social Media Marketing. However, true Social Media Marketing goes beyond just advertising or managing a few profiles; it is primarily focused on fostering engagement and nurturing relationships. To effectively accomplish this, it is crucial to employ a suitable social management tool. The aim should be to create a trustworthy and lasting presence in the social sphere, smoothly integrating your content and brand into the environments where audiences actively engage and communicate. Additionally, the objective is to consistently deliver insightful content that appeals to people's interests, thereby cultivating enduring connections. Given that managing social media campaigns and content can be quite labor-intensive, it is essential to have the right tools to streamline this process, as it often requires significant time and financial investment. In a rapidly evolving digital landscape, maximizing your return on investment (ROI) is paramount. Therefore, investing in effective strategies and tools is not just beneficial; it is essential for achieving sustained success in the long run. By prioritizing these elements, marketers can ensure that their social media efforts yield the desired results.

Media

Media

Integrations Supported

Facebook
Google Business Profile
Instagram
LinkedIn
Stackreaction
Workato
X (Twitter)
Zoho CRM
Zoho Desk
Zoho Directory

Integrations Supported

Facebook
Google Business Profile
Instagram
LinkedIn
Stackreaction
Workato
X (Twitter)
Zoho CRM
Zoho Desk
Zoho Directory

API Availability

Has API

API Availability

Has API

Pricing Information

$10 per month
Free Trial Offered?
Free Version

Pricing Information

$14.99 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zoho

Date Founded

1996

Company Location

United States

Company Website

www.zoho.com/social/

Company Facts

Organization Name

Every Merchant

Company Location

United States

Company Website

everymerchant.com

Categories and Features

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Categories and Features

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

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