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What is Zonos?

Global trade can be made more manageable through scalable technology solutions. Obtain quotes for landed costs, settle duties, taxes, and fees, and streamline your product catalog. Enhance your project with features designed for international markets. Our cross-border APIs, developed by Zonos, leverage insights from our team specializing in trade data and code decoding. To effectively expand your business, it's crucial to utilize the right cross-border APIs. Our comprehensive developer guide offers detailed integration options, API descriptions, and practical use cases, along with flowcharts to visualize processes. You have the flexibility to prepay or receive precise quotes for duties, taxes, and fees, adaptable for any platform, software, or tailored project. Zonos adeptly manages non-resident tax requirements, which encompass registration, reconciliation, and remittance processes. With our Classify API and HTS lookup tool, classifying HS and HTS codes is quick and straightforward, featuring capabilities like image recognition and bulk uploads. Ultimately, Zonos facilitates entry into global markets by demystifying international trade and simplifying the understanding of cross-border codes, enabling more businesses to thrive on a global stage.

What is Dujiaoshou SCRM?

Dujiaoshou SCRM is a cloud-based tool designed for social customer relationship management, specifically aimed at businesses that interact with customers across borders. It integrates accounts and messages from a variety of social and messaging platforms, including WhatsApp, Telegram, LINE, Facebook, and Instagram, into a unified collaborative workspace. Teams can manage several accounts, retrieve customer profiles and conversation histories, organize contacts with tags and notes, delegate discussions, and record follow-up actions efficiently. The platform also offers features such as multilingual translation, AI-enhanced response suggestions, structured customer service workflows, ticket management, and operational analytics. Tailored for cross-border e-commerce, it supports customer service, sales, marketing, and operations teams that engage in communication across diverse channels and languages. Accessible via a web application and desktop clients for both Windows and macOS, the features and channels available may vary according to the chosen service plan, adding to its adaptability. This comprehensive functionality positions Dujiaoshou SCRM as a vital resource for companies aiming to bolster their international customer engagement efforts. By leveraging its capabilities, businesses can streamline their operations and better serve their global clientele.

Media

Media

No images available

Integrations Supported

Axis LMS
BigCommerce
Magento
Miva
Pandium
Salesforce
Shopify
X-Cart

Integrations Supported

Instagram
LINE
Telegram
WhatsApp

API Availability

Has API

API Availability

Pricing Information

Pricing not provided
Free Version

Pricing Information

$19.90/1.5M chars
The character plan costs $19.90 for 1.5 million translation characters, with no time limit. Pro and Ultimate subscriptions cost $30/month and $40/month, respectively, with discounts for longer terms. A 24-hour free trial includes three Ultimate ports.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Zonos

Date Founded

2009

Company Location

United States

Company Website

zonos.com

Company Facts

Organization Name

Dujiaoshou SCRM

Company Website

dujiaoshouai.com

Categories and Features

Sales Tax

Not specified

Categories and Features

Social CRM

Not specified

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