Zoom My Notes vs. Fathom

My Notes is an innovative, AI-enhanced note-taking tool offered by Zoom, which empowers users to effectively capture and organize discussions from Zoom meetings, face-to-face gatherings, and other platforms such as Microsoft Teams and Google Meet. This feature produces transcripts, summaries, key points, and actionable items, allowing both individuals and teams to create a searchable repository of their discussions and successfully follow up on results. Within the Zoom platform, users can easily review, edit, categorize, share, and utilize their notes in various ways. My Notes aims to provide its functionality beyond just scheduled Zoom meetings, making it suitable for in-person conversations and mobile use. Additionally, this service is included with select Zoom Workplace plans, with My Notes Basic providing three AI-assisted note-taking sessions monthly, while premium subscriptions offer additional features. The available functionalities and features within My Notes may vary depending on the specific plan, user account configurations, type of meeting, and the platform being used. This tool not only simplifies the note-taking process but also significantly boosts productivity by ensuring every essential detail is captured during discussions, making it an invaluable resource for effective communication management. Overall, My Notes represents a significant advancement in meeting documentation, catering to the diverse needs of modern teams.

Fathom is an AI notetaking and meeting intelligence platform designed to help individuals and teams capture conversations, summarize key points, and move work forward faster. The platform records meetings, generates accurate transcripts, creates instant summaries, identifies action items, and sends updates so users can stay present during calls. Fathom supports both bot-based meeting capture and bot-free capture through its desktop app, giving users more flexibility in how they record meetings. Its AI summaries are available immediately after calls and can be tailored to team workflows and priorities. Ask Fathom lets users search across meeting history and ask questions about decisions, commitments, customer signals, risks, opportunities, and next steps. The platform also helps teams monitor key topics so important moments are easier to identify across conversations. Fathom is useful for customer calls, sales meetings, marketing discussions, customer success reviews, strategy sessions, internal syncs, and team workflows. Its integrations connect meeting notes and insights with tools such as Google Meet, Zoom, Microsoft Teams, Gmail, Slack, Salesforce, HubSpot, Notion, Asana, ChatGPT, Claude, Zapier, public APIs, and MCP workflows. Teams can use Fathom to create shared visibility across meetings so decisions and follow-through are not lost between calls. The platform supports enterprise requirements with SOC 2 Type II, GDPR, HIPAA compliance, SSO, and SCIM. By combining AI meeting notes, bot-free capture, transcripts, summaries, action items, topic monitoring, search, integrations, and compliance, Fathom helps teams reduce admin work and turn conversations into measurable progress.