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What is Zuma?

Zuma is transforming the industry by developing AI-driven solutions that prioritize human interaction, greatly improving the experience for residents and tackling on-site difficulties. By implementing an automated sales agent, they connect with each incoming lead, revolutionizing how customers interact with various businesses and organizations. This innovative platform leverages AI, machine learning, and human support, leading to higher sales conversion rates and improved service capabilities across multiple sectors. With the power to turn interested leads into scheduled tours, Zuma guarantees that potential clients receive quick responses precisely when they require assistance. Kelsey, the automated assistant, integrates effortlessly with existing property management systems to promptly engage new leads. Communicating in a clear and straightforward manner, Kelsey ensures users are unaware they are conversing with an AI. Moreover, Kelsey diligently follows up on leads over five times and reschedules any missed tours, making certain that every chance is fully utilized. Clients can trust Kelsey AI, or our human support team, to handle any inquiries from leads, reinforcing our pledge to exceptional customer service. This all-encompassing strategy not only enhances efficiency but also significantly enriches the overall client engagement experience, fostering lasting relationships. Ultimately, Zuma's commitment to innovation sets a new standard in the industry.

What is JobCall?

We are optimizing the method of handling resident requests received via phone, starting with urgent maintenance concerns. Our platform automatically categorizes these requests according to the established escalation procedures for your property. After prioritization, JobCall swiftly assigns tasks to your on-site staff through calls and text notifications. You can monitor all the relevant information, designate staff members, and prioritize the response to each emergency request logged in our system. Managing the influx of leasing inquiries and resident calls poses a considerable challenge for property managers. Frequently, property managers and their teams find themselves occupied with tours, addressing resident issues, or unavailable during off-hours, which can result in missed calls and a cluttered voicemail inbox that necessitates significant time to organize. This situation can lead to lost leasing opportunities and a decline in resident satisfaction, ultimately affecting the overall effectiveness of property management practices. By tackling these challenges head-on, we strive to not only improve property management efficiency but also elevate the overall experience for residents, fostering a more responsive and supportive community.

Media

Media

Integrations Supported

Entrata
Knock
RealPage
RentCafe
Yardi EHR

Integrations Supported

Entrata
Knock
RealPage
RentCafe
Yardi EHR

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zuma

Company Location

United States

Company Website

www.getzuma.com

Company Facts

Organization Name

Rex

Company Location

United States

Company Website

www.jobcall.com

Categories and Features

Rental Property Management

Credit Check
Expense Management
Online Payments
Owner Portal
Tax Management
Tenant Management
Tenant Portal
Tenant Screening
Vacancy Tracking
Website Management

Categories and Features

Maintenance Management

Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

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