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What is Zurich Systems?

Zurich Systems specializes in providing technological solutions tailored for the hospitality industry, with an emphasis on Global Distribution System (GDS) reservations and channel management for a wide range of accommodations, which includes independent hotels, hotel groups, inns, and resorts. Their GDS service connects properties to over 500,000 travel agents worldwide and a diversity of corporate booking platforms, significantly expanding their market reach. Key features of their offerings consist of GDS access activation within 48 hours, the elimination of setup and monthly fees, no minimum payment commitments, and the absence of long-term contracts, making it an attractive option for hoteliers. They utilize a performance-based business model, ensuring that payments are made to hotels only after guests have completed their stay. In addition, Zurich Systems is compatible with more than 60 different channel managers and property management systems, coupled with an intuitive web-based control panel that facilitates efficient management of rates and availability. Their additional services encompass free setups for corporate and net rate agreements, consortia/RFP/Lanyon services, and the processing of travel agency commission settlements without any additional costs. This comprehensive range of support not only streamlines hotel operations but also boosts revenue potential for their clients, reinforcing the significance of Zurich Systems in the hotel technology sector. Moreover, their commitment to enhancing client experience through innovative solutions positions them as a leader in the competitive landscape of hospitality technology.

What is HotelFriend?

HotelFriend is an innovative cloud software designed for efficient hotel management. By automating tasks related to guest services, room sales, and overall operations, it enhances the guest experience, ensuring their stay is as pleasant as possible. The platform enables you to manage sales from any device, no matter your location, while also providing insights into guest behaviors that can help boost revenue. We prioritize your adherence to current regulations, including GoBD, TSE, GDPR, and DSFinVK, guaranteeing peace of mind as you operate. Join us and partner with a team of forward-thinkers dedicated to placing your needs at the forefront of our services. Embrace a seamless blend of technology and hospitality that elevates your business.

Media

Media

Integrations Supported

Integrations Supported

Adyen
ChatGPT
DATEV
PayPal
SALTO KS
Stripe
fiskaly
gastronovi Office

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

€25/month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zurich Systems

Date Founded

2006

Company Website

www.zurichsystems.com

Company Facts

Organization Name

HotelFriend

Date Founded

2016

Company Location

Germany

Company Website

hotelfriend.com/de/b/hotel-management-system

Categories and Features

Categories and Features

Catering

Banquet Management
Billing & Invoicing
Booking Management
Calendar Management
Contract Management
Costing
Customer Database
Event Management
Facility Management
Inventory Management
Kitchen / Menu Management
Order Management
Quote Management
Recipe Management

Concierge

Not specified

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Single Property
Vacation Rental

Hostel Management

Cash Drawer Management
Employee Management
GDS / OTA Integration
Housekeeping Management
Multi-Property
Online Booking
Point of Sale (POS)
Price Optimization
Private Rooms
Reservations Management

Hotel Booking Engines

Not specified

Hotel Channel Management

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

Hotel Management

Not specified

Point of Sale

Commission Management
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Restaurant POS

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

Room Service

Not specified

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