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What is Zuzapp?

The modern cohort of travelers, encompassing business individuals, event attendees, and local visitors, is on the lookout for creative methods to engage with their lodgings and discover the locales they inhabit. Consequently, hotel managers are increasingly aware that catering to the expectations of tech-savvy patrons is vital for enhancing direct reservations, boosting service upsells, improving guest contentment, and elevating their ratings on review sites such as TripAdvisor. Zuzapp offers a cost-effective solution for hoteliers to craft a unique and enriched experience for their guests at every stage of their journey. By adopting this innovative approach, you can provide a tailored, mobile, and localized experience that deeply resonates with your esteemed guests. This not only elevates guest satisfaction and recovery but also allows them to effortlessly submit requests, express concerns, and pose questions, resulting in a more pleasurable stay overall. Such a strategy not only addresses the immediate needs of guests but also cultivates a sense of loyalty, ultimately encouraging them to return for future visits. In embracing these advancements, hotels can significantly differentiate themselves in a competitive market.

What is Korimaa?

Korimaa serves as a guest-support platform on WhatsApp for hotels, offering responses to common inquiries with verified hotel information, managing guest service requests, processing orders from menus, gathering feedback, and directing issues or requests to the appropriate hotel departments. Guests can conveniently seek help from staff when needed and use the familiar WhatsApp interface without having to install an additional app. It is up to hotel staff to oversee, confirm, and fulfill all guest requests in a timely manner. Each service is customized to align with the specific characteristics and operational procedures of the hotel, incorporating direct integrations with systems like IDS Next and Opera PMS, which significantly improves both the guest experience and hotel management efficiency. This modern solution not only simplifies communication but also guarantees that guest requirements are addressed swiftly and accurately, fostering a positive environment for both guests and staff alike. Ultimately, this platform enhances the overall hospitality experience while promoting seamless operational workflows.

Media

Media

No images available

Integrations Supported

Integrations Supported

IDS Next
WhatsApp

API Availability

API Availability

Pricing Information

$49 per month

Pricing Information

Pricing depends on property size and selected features and is provided during a demo call. There are no long-term lock-ins.
Free Trial Offered?

Supported Platforms

Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Not specified

Training Options

Online Training

Training Options

Not specified

Company Facts

Organization Name

Zuzapp

Date Founded

2014

Company Website

www.zuzapp.com/hotels.aspx

Company Facts

Organization Name

Akash Gupta

Company Website

www.korimaa.com

Categories and Features

Guest Messaging

Not specified

Categories and Features

Guest Messaging

Not specified

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