JivoChat Reviews & Ratings

JivoChat

4.4 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 11 Ratings

Total 4.5 out of 5 stars
ease 5 out of 5 stars
features 4.5 out of 5 stars
design 5 out of 5 stars
support 4.5 out of 5 stars

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What is ZyraTalk?

Never overlook a customer again. Contrary to what many have claimed about the challenges of achieving this, we turned that dream into reality. Imagine all your sales channels collaborating in perfect harmony. We are not merely another marketing solution; in fact, we stand apart from live chat services, digital marketing strategies, or systems that merely promise “quality leads”—we recognize your weariness with those sales pitches. It's time for your customers to be captivated and say, “Wow!” The dawn of innovation is upon us, ready to dazzle! Customers desire to interact with you, and we facilitate that interaction! Consider it akin to attaining superhero capabilities. With Zyra Chat, you can address the varied needs of each customer, be it assistance with scheduling appointments or advice on how to leave a glowing review for excellent service. Zyra Text has been crafted particularly to effortlessly capture customer leads. We know you're busy and may lack the resources to chase every potential lead, but you can count on Zyra to take care of everything for you. Our commitment to your success drives us! Moreover, with our tools, you can finally focus on what matters most—building strong relationships with your customers.

What is JivoChat?

We offer a freemium omnichannel communication platform designed for businesses, featuring 11 different channels and boasting over 270,000 active users globally. With the Jivo app, agents can manage all their chats, emails, and calls seamlessly, while clients can receive support through social media, enhancing sales potential significantly. Our platform integrates with major industry players like Shopify, WordPress, Wix, Bigcommerce, and Tilda, ensuring a wide range of functionalities. In addition, we provide essential communication tools such as chatbots, WhatsApp, and Instagram, all aimed at boosting your revenue over time. JivoChat is tailored and localized for various markets, including English, Spanish, German, Turkish, Indonesian, Portuguese, and Russian, making it accessible to diverse audiences. Moreover, we are prepared to support operations in any country, offering round-the-clock assistance to ensure our users receive the help they need.

Media

Media

Integrations Supported

Integrations Supported

Bitrix24
Easyflow
Ecwid
Freshdesk
FullContact
KonnectzIT
Loja Integrada
Mailchimp
Salesforce Agentforce Service
Shoplazza
Slack
Stackreaction
Ucraft Logo Maker
VEVS Boat Rental Software
Weebly
WhatsApp
Wix
Zapier
Zendesk

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$19/month/user
https://www.jivochat.com/pricing/
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

JOBLYT

Company Location

United States

Company Website

www.zyratalk.com

Company Facts

Organization Name

JivoSite

Date Founded

2012

Company Location

United States

Company Website

www.jivochat.com

Categories and Features

Categories and Features

Cloud Communication Platform

Call Center
Call Recording
Call Routing
Chat / Messaging
File Sharing
IVR / Voice Recognition

Customer Communications Management

Chat / Messaging
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization

Customer Service

Call Center Management
Email Management
Live Chat
Performance Metrics
Social Media Integration
Virtual Assistant

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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