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What is Zywave Client Cloud?

Numerous agencies claim to provide exceptional customer service, but what tangible tools and resources can you truly offer to improve that experience? Enhance the client experience by utilizing Zywave’s Client Cloud, which provides your clients with a centralized hub of tools and resources designed to tackle their specific business challenges. From HR support and compliance guidance to employee training and beyond, Zywave’s Client Cloud delivers everything required for maintaining excellent customer service all year round. By positioning yourself as a dependable advisor, you can assist your clients in navigating the complex world of compliance and risk management. By granting them access to a comprehensive suite of tools and an extensive library of content, you empower them to maintain compliance and avoid potential penalties. Furthermore, implementing training courses via a user-friendly learning management system (LMS) simplifies the process, ensuring that you can effectively support the needs of your clients and their teams. This holistic method not only fortifies client relationships but also elevates the overall value you provide as their trusted partner, ultimately contributing to long-term success for both you and your clients. As you continue to innovate and adapt your offerings, you'll find even more ways to solidify your position as an indispensable resource in their business journey.

What is SmartConsultations?

Tailored for the unique needs of public sector consultations, SmartConsultations allows you to easily set up consultations, oversee participant engagement, and quickly analyze and publish outcomes securely. This innovative solution is both budget-friendly for your public outreach efforts and emphasizes user experience by involving clients in the design process, resulting in a comprehensive management system that is feature-rich yet simple to use with little training required. The platform ensures that consultations are responsive and accessible, encouraging prompt and effortless participation from a wide demographic, thereby enhancing the collection of valuable feedback. Additionally, every element of your consultations, from content to documentation, can be conveniently accessed and managed via a single, intuitive portal that functions effortlessly through any web browser, making it perfect for collaborative team efforts. With its straightforward interface, SmartConsultations guarantees that teams can swiftly and effectively integrate the system without the burden of extensive training, promoting a more efficient consultation process overall. This focus on ease of use and accessibility makes it an ideal choice for enhancing public engagement initiatives.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zywave

Date Founded

1995

Company Location

United States

Company Website

www.zywave.com

Company Facts

Organization Name

SmartConsultations

Company Location

United Kingdom

Company Website

www.smartconsultations.co.uk

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Portal

Chat
Collaboration
Content Management
Document Management
File Sharing
Search

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

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