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What is aTouchAway?

The aTouchAway platform greatly improves patient outcomes by enabling virtual communication, remote monitoring, care plan management, and efficient clinical workflows. It facilitates effortless interaction between patients, caregivers, and healthcare teams through a secure environment that accommodates video calls, messaging, and group discussions. Users can participate in two-way video conferences and even invite an extra person for more comprehensive conversations. Those who may find technology challenging can initiate a video call with a simple touch, making it user-friendly. Secure text messaging allows for communication within the care circle or in group chats, with strong encryption to safeguard sensitive health information. Additionally, users can share images, videos, and documents as attachments, which are temporarily stored and automatically deleted after 72 hours to ensure confidentiality. This comprehensive approach not only enhances access to healthcare services but also cultivates a more interconnected healthcare experience for everyone involved. As a result, this platform not only benefits those receiving care but also empowers healthcare providers to deliver improved support and engagement.

What is CharmConnect?

Clear communication and effective teamwork are vital elements in delivering exceptional healthcare to patients. Studies show that nearly two-thirds of medical errors can be attributed to inadequate communication within healthcare teams. Therefore, fostering collaboration among healthcare providers is essential to improve the coordination of patient diagnoses and treatment plans. Charmconnect plays a pivotal role in enhancing communication amongst providers and stakeholders involved in patient care by providing instant access to crucial health information, which forms the basis for meaningful care discussions. The platform’s external chat feature allows providers to securely engage with colleagues across various practices or hospitals about patient issues and share medical records. Furthermore, care teams can create specific Patient channels for individual patients or their caregivers, which enables uninterrupted communication and quicker responses to health inquiries. This innovative strategy not only minimizes health risks stemming from communication delays but also cultivates a more streamlined healthcare environment. By integrating such advanced tools, healthcare teams can fundamentally change their interactions, ultimately leading to a more collaborative and agile patient care experience. In essence, the adoption of these technologies represents a significant leap forward in the pursuit of patient safety and quality care.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$15 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Aetonix Systems

Date Founded

2014

Company Location

Canada

Company Website

aetonix.com/platform/

Company Facts

Organization Name

CharmConnect

Company Website

www.charmhealth.com/connect/

Categories and Features

Home Health Care

Billing & Invoicing
Charting
Electronic Signature
Employee Tracking
Medication Database
Patient Intake
Scheduling
Time / Task Reporting

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