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What is allswers?

Allswers converts subjective opinions into practical business insights, acting as an experience management platform that improves decision-making with real-world data. It excels at producing impactful surveys, which not only strengthen customer and employee loyalty but also evaluate the efficiency of various processes. Our expertise lies in designing surveys that uncover unique insights regarding the experiences of your essential stakeholders. We concentrate on measuring the worth of your company's operations while automating the tracking of customer interactions to better understand their behaviors. Furthermore, we assist you in evaluating the characteristics, advantages, and values that consumers associate with your brand. Engaging employees is also a crucial aspect, as it can significantly boost productivity. We monitor quality indicators to ensure adherence to set standards and practices. Effective experience management is vital for identifying growth opportunities, and we simplify operations by developing automated workflows and integrations that yield meaningful insights. Overall, Allswers equips organizations to utilize feedback effectively, fostering an environment of continuous improvement while also adapting to the evolving needs of the market.

What is Howazit?

Evaluate customer experience metrics like NPS, CSAT, and CES, then implement informed strategies based on the feedback gathered to enhance both customer satisfaction and overall business outcomes. Strive to find an equilibrium between delivering an exceptional user experience and gathering pertinent data by soliciting insights from customers. Throughout the complete customer journey, the Howazit business logic engine facilitates sophisticated customization options that cater to individual preferences. This approach not only personalizes interactions but also ensures that businesses can adapt to the evolving needs of their clients.

Media

Media

Integrations Supported

Salesforce
Zapier
Axis LMS
Mailchimp
Make
Microsoft Power BI
PrestaShop
Shopify
WooCommerce
Zoho CRM

Integrations Supported

Salesforce
Zapier
Eloqua
Intercom
Kigo
Mews
Microsoft Dynamics 365
Optima
Priority Software
Tanda
Twilio

API Availability

Has API

API Availability

Has API

Pricing Information

€85 per user per month
Free Trial Offered?

Pricing Information

$150/month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

allswers

Company Location

Spain

Company Website

www.allswers.com

Company Facts

Organization Name

Howazit

Date Founded

2013

Company Location

Israel

Company Website

www.howazit.com

Categories and Features

360 Degree Feedback

Dashboard
Feedback / Surveys
Progress Tracking

Customer Engagement

Analytics
Feedback Collection

Customer Experience

Analytics
Dashboard
Feedback Management
Survey Management

Customer Satisfaction

Analytics
Call Reporting
Feedback Collection
Survey Management

Employee Engagement

Feedback Management
Performance Management
Pulse Surveys

NPS

Not specified

Survey

Not specified

Categories and Features

Chatbot

Not specified

Customer Engagement

Analytics
Churn Management
Communication Management
Content Syndication
Feedback Collection
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Survey Management

Guest Messaging

Not specified

Lead Nurturing

Not specified

Live Chat

Canned Responses
Proactive Chat
Screen Sharing
Third Party Integration
Website Visitor Tracking

NPS

Not specified

Patient Engagement

Not specified

Reputation Management

Review Generation

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

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