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What is allswers?

Allswers converts subjective opinions into practical business insights, acting as an experience management platform that improves decision-making with real-world data. It excels at producing impactful surveys, which not only strengthen customer and employee loyalty but also evaluate the efficiency of various processes. Our expertise lies in designing surveys that uncover unique insights regarding the experiences of your essential stakeholders. We concentrate on measuring the worth of your company's operations while automating the tracking of customer interactions to better understand their behaviors. Furthermore, we assist you in evaluating the characteristics, advantages, and values that consumers associate with your brand. Engaging employees is also a crucial aspect, as it can significantly boost productivity. We monitor quality indicators to ensure adherence to set standards and practices. Effective experience management is vital for identifying growth opportunities, and we simplify operations by developing automated workflows and integrations that yield meaningful insights. Overall, Allswers equips organizations to utilize feedback effectively, fostering an environment of continuous improvement while also adapting to the evolving needs of the market.

What is Thermostat?

Customers who pay for services may not always show their level of satisfaction. Our NPS software addresses this issue by utilizing simple one-question surveys that yield valuable insights into your business direction. It is available for free indefinitely, which helps to avoid burdening clients with extensive questionnaires. Thermostat's NPS surveys comprise a single question and an optional comment section, resulting in a clear Net Promoter Score (NPS) that is easy to track. This method condenses customer feedback into a single, understandable metric that can be utilized across your organization. All vital insights regarding your customers are gathered on a singular, user-friendly dashboard, complete with built-in filtering and comparison features. Unlike other generic survey tools, our NPS software produces reports tailored specifically to the Net Promoter System. You can evaluate your data using custom fields, date ranges, and additional metadata such as geographic location. We also ensure that your data is preserved indefinitely, making it simple to monitor trends over time and base decisions on past performance. This capability not only keeps your business agile in responding to customer feedback but also enables you to adapt to changing market trends, fostering a culture of continuous improvement. By leveraging these insights, you can enhance customer loyalty and drive sustainable growth for your organization.

Media

Media

Integrations Supported

Zapier
Axis LMS
Mailchimp
Make
Microsoft Power BI
PrestaShop
Salesforce
Shopify
WooCommerce
Zoho CRM

Integrations Supported

Zapier

API Availability

Has API

API Availability

Pricing Information

€85 per user per month
Free Trial Offered?

Pricing Information

$49 per month
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

allswers

Company Location

Spain

Company Website

www.allswers.com

Company Facts

Organization Name

Thermostat.io

Company Website

thermostat.io

Categories and Features

360 Degree Feedback

Dashboard
Feedback / Surveys
Progress Tracking

Customer Engagement

Analytics
Feedback Collection

Customer Experience

Analytics
Dashboard
Feedback Management
Survey Management

Customer Satisfaction

Analytics
Call Reporting
Feedback Collection
Survey Management

Employee Engagement

Feedback Management
Performance Management
Pulse Surveys

NPS

Not specified

Survey

Not specified

Categories and Features

Customer Experience

Not specified

NPS

Not specified

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