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What is aroma?

The way consumers shop has changed remarkably, prompting them to expect a fluid and cohesive experience no matter which shopping method they select. As demands from customers continue to escalate, businesses are feeling the pressure of economic challenges, forcing them to strike a careful balance between delivering exceptional service and maintaining profitability. To navigate this complex landscape, organizations must effectively oversee and enhance all facets of their omnichannel operations from a financial perspective. Achieving a cohesive shopping experience across multiple platforms requires the seamless integration of various operational systems. This integration can be quite daunting, as it necessitates the alignment of traditional brick-and-mortar processes with contemporary e-commerce frameworks, along with a range of new procedures and technologies. In the end, the effectiveness of an omnichannel strategy relies on the capacity to innovate while still honoring established practices, ensuring that both customer satisfaction and business viability are prioritized. Embracing this challenge can lead to long-term success in a competitive market.

What is XRP WOM?

MW’s XRP WOM is a versatile platform designed to optimize the order fulfillment process by establishing specific business criteria, validating incoming orders, and applying distinct company regulations. It enables users to track order statuses in real-time and adeptly manages a range of complex exceptions for customers both regionally and globally. With the implementation of XRP WOM, organizations can effectively create and oversee orders while also enabling external portals that link customers and suppliers to their internal operations, existing enterprise resource planning, and warehouse management systems like XRP WMS. The platform incorporates role-based permissions, facilitates order creation via catalog navigation, and boasts multi-language support alongside extensive customer and user management features. Users can monitor orders, access real-time updates on pending, on-hold, and shipped orders, and keep track of customer order history, all while enjoying customizable reporting capabilities and the option to download or upload orders in various formats. Furthermore, the adaptability of XRP WOM positions it as an indispensable resource for businesses aiming to improve their operational efficiency and better respond to customer demands, ultimately fostering stronger relationships between organizations and their clients. This makes it an essential asset for companies seeking to thrive in a competitive marketplace.

Media

No images available

Media

Integrations Supported

ActiveScale
IdoSell

Integrations Supported

ActiveScale
IdoSell

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Bertelsmann

Date Founded

1978

Company Location

Germany

Company Website

www.arvato-systems.de/portfolio/loesungen/digital-commerce/aroma-unified-commerce

Company Facts

Organization Name

Meade Willis

Company Location

United States

Company Website

meadewillis.com/xrp-web-order-management/

Categories and Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Categories and Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

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