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What is IFS assyst?

Assyst equips your team by providing them with the essential technology, support, and expertise needed to sustain high levels of productivity. With the flexibility of web and mobile access to services available at any time, from any location, and on any device, it ensures a smooth user experience. The digital service management tools are tailored to support extensive remote work initiatives. By implementing an intelligent service desk chatbot, organizations can reduce their support workload by over 30%. Serving as a plug-and-play solution for managing IT Services, Assyst eliminates the complexities and expenses often linked with traditional ITSM platforms like ServiceNow and BMC Remedy. It guarantees full transparency, governance, and monitoring of IT investments, along with the business value they generate. Furthermore, users can leverage asset management and process automation to enhance business value amid the challenges of a complex IT landscape. The sophisticated ITOM technology streamlines the handling of a dynamic array of IT services, enabling businesses to quickly respond to rapid market changes. Consequently, Assyst stands as an essential resource for companies striving to enhance their IT operations with efficiency and agility. Moreover, its user-friendly interface ensures that teams can easily adapt and utilize the platform to meet their evolving needs.

What is AssetTrack?

To effectively manage your hardware assets, you need a comprehensive management system that provides clear visibility into your inventory, its geographic placement, and strategic management approaches. This system must include information about your assets, such as their origins, current locations, and the personnel responsible for their maintenance. It is essential to automate any inconsistent manual processes to reduce time wasted and minimize errors that could occur on a daily basis. Leaders can utilize this solution to ensure they are in compliance with audits, identify security vulnerabilities, deter theft, and address unforeseen challenges like those presented by a pandemic. The emphasis should be placed on employing analytics that promote continuous enhancement of personnel, procedures, and technology, leading to measurable results. By adopting AssetTrack, you can create a uniform approach to consistently updating hardware asset data that all users are required to follow. The lack of an automated asset tracking system is a significant reason why hardware asset management initiatives often fail. Although spreadsheets can be useful, realizing success in IT asset management requires an automated solution that allows for real-time updates, guaranteeing that your asset information stays accurate and readily available. Furthermore, the right system not only enhances operational efficiency but also equips your organization to quickly adapt to changing demands and challenges, fostering resilience in a dynamic environment. In this way, a robust asset management system becomes an indispensable tool for navigating the complexities of modern asset management.

Media

Media

Integrations Supported

Axonius
ServiceNow

Integrations Supported

Axonius
ServiceNow

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

IFS assyst

Date Founded

1988

Company Location

United Kingdom

Company Website

assyst.ifs.com

Company Facts

Organization Name

AMI

Date Founded

2003

Company Location

United States

Company Website

www.amitracks.com

Categories and Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Categories and Features

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

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