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What is athenaCommunicator?

In the modern era, individuals are increasingly looking for smooth digital experiences in various facets of their lives, including healthcare. By leveraging athenahealth’s patient engagement tools, healthcare professionals can not only improve the overall patient experience but also reduce the administrative workload through features like automated messaging and appointment reminders. The intuitive patient portal empowers users to easily schedule appointments, complete necessary forms, and manage co-payments online at their convenience. This efficient method not only makes scheduling and payment processes easier for patients but also helps decrease no-show rates, ultimately enhancing revenue collection for healthcare facilities. Furthermore, athenaTelehealth fosters meaningful interactions between patients and providers, offering a secure alternative to in-person visits and supporting effective care management. In addition, our patient engagement solutions can lead to a notable reduction in no-show occurrences, which may translate into a 4% increase in appointment attendance, thereby promoting a more effective practice. Adopting these innovative tools can fundamentally change healthcare delivery, ensuring a win-win scenario for both patients and providers through improved access and communication while paving the way for future advancements in the industry.

What is 360eMed?

Minimize the chances of missed appointments caused by a busy office or unexpected closures by enabling your patients to schedule their own appointments anytime, whether it's day or night, using a user-friendly online system accessible from any device. Protect your revenue from the effects of no-shows by sending digital reminders via phone, text, or email to keep patients updated about their scheduled visits. Additionally, showcase your positive patient feedback to improve your online visibility, elevate your search rankings, and attract new clientele. Our solutions integrate smoothly with your existing EHR or PMS systems, ensuring that there are no disruptive transitions required. With real-time updates, your front desk team will always have precise information aligned with your healthcare providers. Each solution is customizable to fit the specific needs of your practice or hospital, ensuring that your brand identity is effectively represented in every patient interaction. This holistic strategy not only streamlines your operations but also cultivates stronger relationships with your patients, significantly enhancing their overall experience and satisfaction. By providing such a responsive and tailored service, you'll foster loyalty and trust among your patient base.

Media

Media

Integrations Supported

Reputation.com

Integrations Supported

Reputation.com

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

athenahealth

Date Founded

1997

Company Location

United States

Company Website

www.athenahealth.com/solutions/patient-engagement

Company Facts

Organization Name

360eMed

Company Location

United States

Company Website

360emed.com

Categories and Features

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Categories and Features

Appointment Reminder

Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

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