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What is athenaCommunicator?

In the modern era, individuals are increasingly looking for smooth digital experiences in various facets of their lives, including healthcare. By leveraging athenahealth’s patient engagement tools, healthcare professionals can not only improve the overall patient experience but also reduce the administrative workload through features like automated messaging and appointment reminders. The intuitive patient portal empowers users to easily schedule appointments, complete necessary forms, and manage co-payments online at their convenience. This efficient method not only makes scheduling and payment processes easier for patients but also helps decrease no-show rates, ultimately enhancing revenue collection for healthcare facilities. Furthermore, athenaTelehealth fosters meaningful interactions between patients and providers, offering a secure alternative to in-person visits and supporting effective care management. In addition, our patient engagement solutions can lead to a notable reduction in no-show occurrences, which may translate into a 4% increase in appointment attendance, thereby promoting a more effective practice. Adopting these innovative tools can fundamentally change healthcare delivery, ensuring a win-win scenario for both patients and providers through improved access and communication while paving the way for future advancements in the industry.

What is Aloha?

Aloha is a comprehensive patient engagement and practice growth platform that leverages AI to automate communication, marketing, and operational workflows. It helps practices scale by offering online scheduling, review generation, referral systems, digital forms, and 2-way texting in one unified solution. With intelligent automations, practices can reactivate dormant patients, reduce no-shows, collect more reviews, and streamline follow-ups without requiring additional staff. Aloha’s seamless EHR integration ensures every appointment, message, and form is synced accurately, improving both workflow consistency and patient experience. Its analytics engine provides insights that show which campaigns are driving appointments and which touchpoints need improvement. Providers can use web chat and instant messaging to convert more website visitors into booked appointments. The system also supports specialty-specific needs, particularly for chiropractic and optometry practices, helping them personalize patient communication at scale. Aloha’s automated reminders and confirmations significantly cut administrative workload and improve schedule efficiency. The platform empowers practices to maintain strong patient relationships while staying competitive in a digital-first healthcare environment. By replacing fragmented tools with an all-in-one solution, Aloha becomes a reliable growth engine for practices of all sizes.

Media

Media

Integrations Supported

Reputation.com

Integrations Supported

Asure
DrChrono
EZBIS
Genesis Chiropractic Software
Herfert Software
ResEasy

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$299/month
✓ Review Automation
✓ Business 2 Way Texting
✓ Online Scheduling
✓ iOS and Android Apps
✓ Unlimited Campaigns
✓ 10000 text/mo

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Not specified

Company Facts

Organization Name

athenahealth

Date Founded

1997

Company Location

United States

Company Website

www.athenahealth.com/solutions/patient-engagement

Company Facts

Organization Name

Aloha

Date Founded

2016

Company Location

United States

Company Website

getaloha.com

Categories and Features

Patient Engagement

Not specified

Categories and Features

AI Review Management

Not specified

Patient Engagement

Not specified

Reputation Management

Campaign Management
Response Management
Review Generation
Review Monitoring

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