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What is autoX?

autoX is an industry-focused SAP Cloud ERP Private solution that empowers automotive enterprises to transform their operations with confidence. Built on SAP S/4HANA and offered through RISE with SAP, autoX provides a unified platform for managing vehicle sales, inventory, parts distribution, service operations, workshops, and customer engagement. The solution standardizes and automates complex automotive processes using proven SAP best practices, improving transparency and operational control across the organization. autoX supports digital transformation initiatives by enhancing data visibility, optimizing supply chains, and streamlining finance, HR, and aftersales workflows. Trusted by major automotive groups, autoX helps organizations reduce manual effort, improve customer satisfaction, and focus on strategic growth rather than daily operational challenges.

What is Salesforce Agentforce Automotive?

Agentforce Automotive is Salesforce’s AI-first CRM platform tailored to the unique needs of the automotive industry. Previously known as Automotive Cloud, it connects driver, vehicle, sales, and service data within a unified ecosystem. The platform delivers a comprehensive view of each driver’s lifecycle, from initial purchase through ongoing service and renewal. AI agents provide proactive alerts, intelligent recommendations, and actionable insights directly in the flow of work. Sales and service teams can quickly access context-rich data to resolve issues and strengthen customer relationships. Automotive Cloud simplifies the management of leases, warranties, claims, and dealership interactions. Personalized engagement tools enable immersive experiences that extend beyond the showroom. Integrated automation reduces administrative workload and boosts employee productivity. With Data 360, organizations can harmonize driver and vehicle profiles that evolve over time. MuleSoft connectors integrate critical automotive systems and legacy applications. Marketing Cloud and Commerce Cloud extend personalized campaigns and digital storefront experiences. Agentforce Automotive enables OEMs and dealers to deliver connected, data-driven experiences that drive loyalty, revenue growth, and operational excellence.

Media

Media

Integrations Supported

SAP S/4HANA

Integrations Supported

Collate
Salesforce

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

IntelliSoft

Company Location

United Arab Emirates

Company Website

intellisoft.co/solutions/autox/

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/automotive/cloud/

Categories and Features

Auto Dealer

Not specified

Procurement

Not specified

Categories and Features

Automotive CRM

Not specified

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