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What is avanta?

Avanta serves as a B2B commerce platform that emphasizes the integration of ERP systems for manufacturers, wholesalers, and industrial firms. Designed to navigate complex B2B workflows, this cutting-edge platform integrates digital sales, service, and after-sales functions directly with the ERP infrastructure. What sets avanta apart from conventional e-commerce solutions is its comprehensive set of B2B features available immediately, allowing businesses to improve essential sales and customer service operations without needing extensive modifications. Additionally, it offers an open-source option that can function as SaaS, be deployed in the cloud, or be hosted on-premises. Aimed primarily at mid-market and enterprise-level organizations, avanta proves particularly advantageous in industries such as mechanical engineering, plant engineering, tooling, chemicals, industrial components, and packaging. The platform is rich in features, including B2B online stores, customer and service portals, PunchOut integrations (OCI / cXML), spare parts management, mobile apps, IoT automation, as well as built-in AI tools and bots, making it an all-encompassing solution for businesses looking to optimize their operations. In summary, avanta offers a comprehensive strategy for B2B commerce, empowering companies to excel in a rapidly evolving digital economy while providing the adaptability needed to meet diverse industry demands.

What is I After Sales?

IAS, also known as After Sales, is a groundbreaking platform designed to transform how businesses manage their after-sales services. By prioritizing innovation, user-friendliness, and efficiency, IAS offers a comprehensive array of tools that digitize and streamline every facet of customer service. This includes features for creating compelling 2D and 3D catalogs for spare parts, as well as managing intuitive, customizable dashboards, significantly enhancing the user experience and improving overall operational effectiveness. Incorporating artificial intelligence, IAS brings forth a range of smart functionalities, including advanced chatbots that enable real-time communication, guided searches for spare parts, immediate retrieval of essential documents and orders, and tailored automated responses, all of which can be easily managed from the administrative backend. Additionally, the platform's implementation of cloud technology ensures secure and widespread access to data, allowing for flexible and scalable business operations. By doing so, IAS not only boosts customer satisfaction but also equips companies with the tools necessary to thrive in a highly competitive environment, ultimately fostering long-term business success.

Media

Media

Integrations Supported

Akeneo PIM
Contentserv
HubSpot CRM
Informatica Data as a Service
Lobster_data
Microsoft Dynamics 365 Business Central
OAuth
Oracle API Management
Pimcore
Proalpha
SAP Business One
SAP CRM
SAP ERP
SAP S/4HANA
Salesforce
abas ERP

Integrations Supported

Akeneo PIM
Contentserv
HubSpot CRM
Informatica Data as a Service
Lobster_data
Microsoft Dynamics 365 Business Central
OAuth
Oracle API Management
Pimcore
Proalpha
SAP Business One
SAP CRM
SAP ERP
SAP S/4HANA
Salesforce
abas ERP

API Availability

Has API

API Availability

Has API

Pricing Information

€990/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ECOPLAN E-Commerce GmbH

Date Founded

1993

Company Location

Germany

Company Website

www.ecoplan.com

Company Facts

Organization Name

Components Engine

Date Founded

2008

Company Location

Italy

Company Website

www.iaftersales.com

Categories and Features

Categories and Features

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