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What is avanta?

Avanta serves as a B2B commerce platform that emphasizes the integration of ERP systems for manufacturers, wholesalers, and industrial firms. Designed to navigate complex B2B workflows, this cutting-edge platform integrates digital sales, service, and after-sales functions directly with the ERP infrastructure. What sets avanta apart from conventional e-commerce solutions is its comprehensive set of B2B features available immediately, allowing businesses to improve essential sales and customer service operations without needing extensive modifications. Additionally, it offers an open-source option that can function as SaaS, be deployed in the cloud, or be hosted on-premises. Aimed primarily at mid-market and enterprise-level organizations, avanta proves particularly advantageous in industries such as mechanical engineering, plant engineering, tooling, chemicals, industrial components, and packaging. The platform is rich in features, including B2B online stores, customer and service portals, PunchOut integrations (OCI / cXML), spare parts management, mobile apps, IoT automation, as well as built-in AI tools and bots, making it an all-encompassing solution for businesses looking to optimize their operations. In summary, avanta offers a comprehensive strategy for B2B commerce, empowering companies to excel in a rapidly evolving digital economy while providing the adaptability needed to meet diverse industry demands.

What is Zed-Service?

Zed-Serviceâ„¢ is an exceptional CRM software designed for customer service, featuring advanced reporting capabilities and a comprehensive analytics dashboard. This scalable service management solution enables businesses to adapt to industry expansion efficiently. By automating operations, it enhances after-sales services significantly. Users can manage field services and warranty processes seamlessly from a single platform. Primarily catering to sectors that demand effective after-sales service or repair management, Zed-Serviceâ„¢ helps organizations streamline critical processes such as on-site service, walk-in service, and Return-to-Bench (RTB) operations. This optimization not only boosts profitability but also elevates the overall brand reputation, ensuring businesses stay competitive in their respective markets. With Zed-Serviceâ„¢, you can transform customer experiences while driving operational excellence.

Media

Media

Integrations Supported

Akeneo PIM
Contentserv
HubSpot CRM
Informatica Data as a Service
Lobster_data
Microsoft Dynamics 365 Business Central
Oracle API Management
Pimcore
Proalpha
SAP Business One
SAP CRM
SAP ERP
SAP S/4HANA
Salesforce
abas ERP

Integrations Supported

API Availability

API Availability

Pricing Information

€990/month

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

ECOPLAN E-Commerce GmbH

Date Founded

1993

Company Location

Germany

Company Website

www.ecoplan.com

Company Facts

Organization Name

Zed-Axis Technologies

Date Founded

2000

Company Location

India

Company Website

zedaxis.com/our-products/zed-service-management-software/

Categories and Features

B2B eCommerce

Not specified

Categories and Features

After-Sales Service

Not specified

CRM

Not specified

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