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What is bLoyal?

bLoyal is a cloud-driven platform focused on loyalty and rewards that seamlessly connects with both point of sale (POS) systems and eCommerce platforms. This versatile solution caters to businesses of all sizes across various sectors. With bLoyal, organizations can develop a variety of customer engagement initiatives, including buyer programs, special offers, promotional campaigns, and loyalty point systems. Additionally, it provides tiered rewards programs and other customizable features. One of the standout offerings of bLoyal is its comprehensive 360 CRM, which consolidates customer reward points and purchase history into a unified profile, enhancing the overall customer experience. This capability allows businesses to build stronger relationships with their clientele through targeted marketing and personalized rewards.

What is Salesforce Loyalty Management?

Salesforce Loyalty Management serves as a robust platform designed to help organizations create and manage intelligent, tailored loyalty programs that enhance customer engagement and increase their lifetime value. Built on the Salesforce Customer 360 Platform, it enables businesses to craft loyalty schemes featuring various tiers, points, rewards, and benefits that cater to both B2B and B2C markets. This solution fosters collaboration across diverse sectors, allowing customers to earn and redeem rewards across multiple brands, while also equipping businesses with tools for effectively onboarding partners and coordinating joint marketing campaigns. By utilizing AI-driven functionalities, it helps companies identify brand advocates, oversee referral programs, and deliver personalized promotions based on customer data and behavioral insights. In addition, when integrated with Salesforce Marketing Cloud, Service Cloud, and Tableau, Loyalty Management provides a unified view of the customer, facilitating smooth interactions at every touchpoint. This holistic strategy not only strengthens customer loyalty but also contributes to sustainable growth for businesses over the long term. Ultimately, the platform positions brands to build lasting relationships with their customers, ensuring they remain engaged and satisfied.

Media

Media

Integrations Supported

Aloha Cloud by NCR Voyix
KORONA POS
Magento
Microsoft Dynamics 365
NCR Voyix
NMI Gateway
Post Affiliate Pro
QuickBooks Online
Rapid Gun Systems
Retail Management Hero (RMH)
Salesforce
Salesforce Agentforce Service
Shopify
SimpleTexting
Tableau
WooCommerce
WordPress
Zendesk

Integrations Supported

Aloha Cloud by NCR Voyix
KORONA POS
Magento
Microsoft Dynamics 365
NCR Voyix
NMI Gateway
Post Affiliate Pro
QuickBooks Online
Rapid Gun Systems
Retail Management Hero (RMH)
Salesforce
Salesforce Agentforce Service
Shopify
SimpleTexting
Tableau
WooCommerce
WordPress
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$39.00/month
Free Trial Offered?
Free Version

Pricing Information

$20,000 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

bLoyal

Date Founded

2008

Company Location

United States

Company Website

www.bloyal.com

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/marketing/loyalty-management/

Categories and Features

Loyalty Management

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Loyalty Management

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

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