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What is bSmart WFMS?

Transform your field operations to unprecedented standards with bSmartWFMS, a ready-to-use Work Force Management System. This cutting-edge solution empowers on-site utility workers with mobile and cloud functionalities, enabling meticulous management and supervision of field activities. The bSmart Workforce Management Suite of Apps prioritizes device security, protecting confidential data through secure authentication and theft reporting, while streamlining the management of utility assets like meters and transformers. It also eases the processes of spot billing and payment collection, aids in capturing geo-coordinates and imagery of crucial assets, and supports the documentation of digital meter assessments. With BCITS’s bSmart Workforce Management solutions specifically crafted for the power, water, and gas sectors, utility personnel can manage field operations with greater efficiency and precision. Additionally, the suite is versatile enough to support a wide range of operational tasks, making it an indispensable resource for utilities in their everyday functions. Ultimately, embracing this innovative solution can significantly enhance service delivery and operational effectiveness in the utility industry, leading to long-term gains in productivity and customer satisfaction.

What is EDIFICE?

EDIFICE provides a comprehensive range of utility billing software solutions specifically designed for utility organizations and departments, covering services such as water, sewer, fire protection, stormwater, electric, and refuse and recycling billing, in addition to job billing and different metered and non-metered options. Emphasizing user-friendliness, the software enables your team to effectively meet customer demands. EDIFICE adopts an all-encompassing approach to utility billing and customer relationship management, addressing everything from billing operations to service management, mobile work orders, and robust financial tools. The EDIFICE Mobile Work Orders feature integrates effortlessly with the Service Management module, promoting an efficient workflow that links field activities with back-office operations, such as Service Billing/Jobbing and Inventory management. Created by Northern Data Systems, the EDIFICE utility billing platform is built as a cohesive yet adaptable system, allowing users to modify it according to their distinct operational needs while ensuring a high degree of integration. Furthermore, the software's modular design supports easy scalability and customization, making it an excellent option for diverse utility management requirements, and providing organizations with the flexibility to enhance their service offerings as needed.

Media

Media

Integrations Supported

ACCEO Retail-1

Integrations Supported

ACCEO Retail-1

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

BCITS

Company Location

India

Company Website

www.bcits.co.in

Company Facts

Organization Name

Northern Data Systems

Company Website

www.ndsys.com/software/utility-billing/

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

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