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Hyper-Reach

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What is backstitch?

Backstitch is a comprehensive platform tailored for the fast-paced demands of HR and internal communication teams, significantly improving employee engagement and total rewards programs. By boosting productivity and involving every team member, it allows for accurate measurement of outcomes through specialized marketing tools designed specifically for workplace communications. This platform fosters enhanced interactions between organizations and their most valuable resource—their workforce. Users can effortlessly create a variety of communications, such as newsletters, announcements, and enrollment guides, while also offering a mobile application that keeps all employees connected. With valuable insights and analytics accompanying each communication, informed decision-making becomes easier than ever. The intuitive drag-and-drop editor enables teams to design eye-catching newsletters and announcements quickly, thereby conserving both time and effort in the process. Furthermore, the brand-specific application facilitates smooth communication with both frontline and remote employees, solidifying its role as a vital asset for contemporary organizations. To support users further, a complimentary checklist for newsletter creators is provided, ensuring that all communication objectives are met proficiently and effectively. This commitment to enhancing the user experience makes Backstitch not just a tool, but a partner in fostering a thriving workplace environment.

What is Hyper-Reach?

Hyper-Reach is an advanced internal communication and alerting platform built to help organizations deliver critical messages instantly and effectively. Operating as a cloud-based SaaS solution, it supports communication across SMS, voice calls, email, TTY/TDD, browser alerts, Alexa devices, and additional digital channels to ensure comprehensive message delivery. At the core of the system is Contact Manager, a robust tool that enables administrators to manage, filter, and group contacts using both static lists and dynamic data attributes. This flexibility ensures that messages can be precisely targeted to departments, facilities, or entire organizations without manual complexity. Hyper-Reach integrates directly with HR management systems like UKG, allowing automatic synchronization of employee data for streamlined operations. Built-in templates and AI-powered message enhancement tools help users craft polished, clear communications quickly, even during high-pressure situations. The platform also supports multilingual messaging to ensure accessibility across diverse workforces. For extended reach, organizations can broadcast updates to social media platforms, RSS feeds, and FEMA-certified IPAWS channels when needed. Security is embedded throughout the system, with two-factor authentication, IVR-based message launch, and secure mobile access via the Hyper-Reach Launch app. An optional hotline add-on allows employees or stakeholders to call in and retrieve important recorded updates at any time. Designed for industries such as government, healthcare, education, utilities, manufacturing, and public safety, the system adapts to varied operational needs. Whether used for emergency alerts, HR announcements, system outages, or compliance notifications, Hyper-Reach ensures messages are received, understood, and acted upon quickly.