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What is better.guest?

Improve your interactions with guests before, during, and after their stay at your hotel by utilizing better.guest. This innovative software not only enhances your service quality but also lightens the load on your staff with a customized digital guest directory designed specifically for your property. Discover the myriad advantages of adopting this digital solution and see how simple the process of digitization can be. With just one click, you can ensure uniformity across all devices such as tablets, TVs, smartphones, laptops, and information displays. The versatile software for the digital guest directory is compatible with various output formats and operates independently of any specific hardware. You can effortlessly update your content and offers with the push of a button, making it simple to create new material, manage promotional campaigns, or highlight your hotel's amenities. The state-of-the-art better.guest software is easily accessible from any location at any time, requiring no programming expertise or previous experience with WordPress. This capability not only streamlines your operations but also significantly elevates the overall guest experience, ensuring that every visitor feels valued and well-cared for throughout their stay. As a result, you can foster stronger relationships with your guests, encouraging repeat visits and positive word-of-mouth referrals.

What is Akia?

The advancement of technology has significantly altered how people prefer to communicate. By employing SMS and favored messaging platforms, interactions with guests can become more efficient and enjoyable. Automated replies can effectively handle frequent questions, ensuring that guests obtain prompt support without unnecessary delays. Additionally, pre-scheduled messages can be utilized to warmly welcome guests, follow up on their experiences, and remind them of upcoming activities available at the venue. Conducting in-stay surveys provides a means to assess guest satisfaction and quickly resolve any concerns, enhancing the overall experience for visitors. Moreover, using hotel text messaging can greatly increase guest interaction and encourage direct reservations. Gathering key information from guests opens up opportunities to promote extra services like room upgrades, dining experiences, and early check-ins. It is equally important to clearly communicate your property's policies on registration forms for guests to acknowledge. This proactive strategy not only promotes transparency but also strengthens the bond between guests and the hotel. Ultimately, by embracing these advanced communication methods, establishments can foster a more personalized and engaging experience for their visitors.

Media

Media

Integrations Supported

ASI PMS
Cloudbeds
FLEXIPASS
Infor HMS
Jonas Chorum
Knowcross
Little Hotelier
Maestro PMS
MyHMS
OpenHotel PMS
OwnerRez
Protel Cloud PMS
RemoteLock
ResortSuite PMS
RoomKeyPMS
RoomRaccoon
SkyTouch Hotel OS
Stayntouch PMS
WebRezPro
roommaster

Integrations Supported

ASI PMS
Cloudbeds
FLEXIPASS
Infor HMS
Jonas Chorum
Knowcross
Little Hotelier
Maestro PMS
MyHMS
OpenHotel PMS
OwnerRez
Protel Cloud PMS
RemoteLock
ResortSuite PMS
RoomKeyPMS
RoomRaccoon
SkyTouch Hotel OS
Stayntouch PMS
WebRezPro
roommaster

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

better.guest

Company Location

Germany

Company Website

betterspace360.com/en/better-guest/

Company Facts

Organization Name

Akia

Date Founded

2018

Company Location

United States

Company Website

www.akia.com/solutions/guest-experience

Categories and Features

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